Belle of Baton Rouge Casino & Hotel, Baton Rouge

I read reviews that this was a dirty, stinking and unkept place. They were all wrong. Our room was clean, it smelled good, the staff was very friendly, the check-in was lightening quick and the buffet food was very good. The down-side; the casino was TIGHT, the table games were crowded by smokers who polluted the entire gaming area, there is NO BAR in the casino, so the only way to get a drink is to gamble or hang around the liquor pick-up area and bribe the cocktail waitress who also take their sweet ole time making the rounds. Beware of those LA hidden hotel taxes and fees as well such as 14 bucks state tax per night, occupancy/tourism tax = 7 bucks per nigh , overnight valet parking = 10 bucks a night. They don't mention these when you make your reservation. The coffee was also outragous at 4 bucks a cup in the lobby which wasn't very hot. So there you are. The casino is awful, the hotel is good and there isn't much savings. Good Luck.

I would not stay here ever again. Housekeeping - what is that. Safety is a minimum. Terrible, terrible customer service. The casino old, smells, dirty and does not look like it should be open for operation. It was HOT as He**. No a/c in the hallways. I asked for additional towels and housekeeping left towels but did not remove the dirty ones. (What the Heck?) NEVER NEVER again... (rating -1 out of 5) *** The smoke detector chirped for 2 days after I reported the problem. There is nothing there for children to do. My cousin who was also there had her room broken into. I could not wait to leave. Scale of 1-5, I would rated them -1.

found tiny ants in the kitchen. smelled badly in the lobby. old coffee left in coffee maker. found a dirty tissue on the floor. no heated indoor pool or outdoor pool to cold to swim. there were stains on carpet,walls,sheets and pillows. slippery shower. there were spiders in the bathroom. there was a huge wet dirty spot in the hallway. hookerson the elevator. bad customer service. i wouldn't stay here again.

I am a conference coordinator and "detail" person, so I supply the prospective site with more than enough information to give me a proposal and they know what we expect. This had to be the worse experience of my 14 years of dealing with hotels all over the South. The sales staff had no clue what they were doing - the reservations were a mess, incorrect reservations, incorrect room charges, delegates not listed on the reservations; a very rude sales manager who was not even on site and after one conversation, it was obvious that she was in the wrong job - and did nothing to help correct all the mistakes, which were theirs. At one point she told me I was welcome to take my group someplace else, as long as I could write them the $53,000 check it would take to get out of the contract. If I had had that amount in my personal account I would have written that check in a heartbeat! There were check in and check out issues and I heard a number of compaints about the rooms, and my group is really not hard to please. The BO's were very detailed, but they had, with the exception of one event, all the others incorrect - 12 rounds of 10 for a luncheon -- and there were only 8 tables - so tables are being set up while others eat. They should have been paying "me" with all the work I had to do to make my Conference a success. We are looking at Baton Rouge as a site in 2011 but the Sheraton is not ever a glimmer. I will get a quote from the Hilton Capital Center. And after my experience, three other groups, whom I do not handle, had representatives at my Conference and they all three said it was the last time they would meet there -- all three went to the Hilton and reports to me are that they are well satisfied. I have also hear from two meeting planners that have been there since I was there in 06 and things have not improved. I hope this helps my fellow planners.

My room was lovely and the bathroom was smaller than I expected, but it was clean. I didn't like that they want $10 extra to use interenet. It's not a cheap hotel, Wi/Fi should be free. I own and operate a small B&B, and I have free internet!

The hotel is in a great location, but the rooms are incredibly unsanitary. The bathroom had not been cleaned in some time. There was mildew and colonizing bacteria all over the shower curtain as well as the shower. There was dust and dirt on the counter, shower and toilet. I had to Lysol the room and clean it myself. The hotel food was terrible,especially since it is in LA and the food is generally spectacular. Housekeeping was very loud in the halls and disrupted your sleep. The hotel service was good, but did not make up for the dirty rooms. We will never stay there again.

It took a week and a half to get a moldy shower curtain replaced; it took 2 weeks and many complaints before the ice machine was fixed; the typical room cleaning consisted of emptying the trash cans and making the bed. Nothing else was done or cleaned up. On more than one occasion used wash clothes were left in the bath tub, used glasses and coffee cups were not attended to, nor was the coffee maker. Complaints were not necessarily followed up on. On one occasion laundry was misplaced for a day. They gladly accept premium room payment for quality rooms and serice, but do not provide that level of service. Choose something else.

***** 5 STAR RATING! VERY ACCOMODATING, DURING HURRICANE DENNIS! TOOK BOTH MY DOGS, AND THE RATE WAS GREAT! VERY CLEAN, NICE POOL. THANKS FOR EVERYTHING!

This place costs the proverbial arm and leg, in my opinion!It's almost $200 per night-damn!-EG

Stayed at the Sheraton Baton Rouge from 05/06 to 05/08. This hotel is wonderful. Very courteous staff. Shuttle to and from the airport was nice. Especially since there was no other hotel offering that. The hotel is right across the street from the convention center. It's adjacent to the Argosy Casino, a very short walk to the USS Kidd(which was very interesting). Only downfall is there was nothing else around. No restraunts, bars, or entertainment. Would recommend renting a car if your going to stay there. Other than that, the hotel was great.