Red Roof Inn New Braunfels, New Braunfels

This was okay for the price. Red Roof Inn has been marketing the fact that they are remodeling. We ended up staying in one of the rooms in the back which had doors facing the outside. I was under the impression by the pictures that all doors were facing inside. Anyway, the room was okay. We stayed for just one night after spending all day at the waterpark. The room it self was fine nothing special. The walls and ceiling appeared dirty, but the linens and towels seemed fine. This place is okay for just a quick overnight stay.

Very friendly staff. room was very clean. nice pool. free highspeed. close to outlet mall, waterpark and rivers. san antonio is only 20 min. we will definatly stay there and will recomend to friends and family

I realize that I was in New Braunfels during the "cricket" season, however, the crickets were over taking my room and the last straw was when there were two in my bed and I had to have my bathroom sprayed for ants. The staff wasn't very friendly and the continental breakfast was a joke. The weekend rate was $145 and the noise level was very bad on the weekend. I left there and went to the Hampton . . . I was in the lap of luxury there compared to the Red Roof. Hmm, no crickets there!

For $159.00 per night, I was expecting a cleaner environment. The beds were horrible, the carpet felt dirty and the bedding need and upgrade. I could have found a nicer hotel only if I would have driven a little futher. We stayed in the area because it was close to Schlitterbaun but it would have been worth driving the distance to a better hotel. I would not recommend staying here. It's worth driving a little further for a cheaper much nicer hotel.

My fiancé and I were taking a small tour of central Texas when we decided to stop in New Braunfels and thought the Red Roof Inn would be a fine place to stay. I have stayed at Red Roof before and found them to be just fine for the cost, but not this place. I worked in hotels for many years myself, and I feel that I have a good understanding of guest relations, but the manager of this particular hotel apparently does not. Here is my story: We checked into the hotel at about 7:00 PM. I did not notice right away, but after a few minutes I noticed something in the corner. It was a dead cricket. Looking closer, it was actually several dead crickets. Okay. I have worked in hotels before and I am a very patient and understanding person, so I cleaned up the crickets with tissue and flushed them. Well, there were more all over the room. Heck, I thought. Perhaps they fumigated recently, and did not send housekeeping in afterwards, and had not rented the room until now. In all, I cleaned up about 2 dozen crickets in various states of death. Those that showed some life were released to nature to do what crickets do. Fine, I thought. That should take care of that. Now to sit down, rest and watch a little TV. Around 9:30 or so, a dive bomber streaked across the room sending a shriek from my fiancé. Another cricket. Hmm. I must have missed that one. I retrieved a little plastic cup and used it as a temporary prison to transport my new convict back to nature. I noticed as I was walking to the door to rant my captor parole that another cricket was walking along the top of the door sill. After releasing y prisoner, I went back for his accomplice. While reaching for him, I saw him disappear right before my eyes. I got the chair, stood on it, and saw a small hole in the wall. Well, I thought. If that is where you want to be, there you shall stay. I got a piece of tissue, stuffed it in the hole, and thought that should keep him. About 15 minutes later, the Air Force was back with two more dive bombers and the resultant shrieks from the innocent citizenry who by now had taken their only refuge under the covers of the bed. I thought that this was getting ridiculous, but I was determined not to be ousted by critters. I released them, and at the advice of my fiancé who did not want to hear the chirping of the cricket in the wall, unplugged the hole and waited for him to crawl out into my waiting cup. It was about 1 minute when his little head poked up from his fortress. While I was sneaking up on him, another little head popped up from the hole, and then another. That's it. They win. There was a nest in the wall, and crickets were crawling out of it, and those that could not find their way back, were left in the room, with no food or water, and eventually meeting their fate. I would be DAMNED if I was going to wake up in the middle of the night covered with crickets. I went to the front desk and said that we were leaving. There was no way that we were going to stay in a hotel that did not take care of its bug problem. The manager refused to give us a refund (by phone, I might add. He did not even have the decency to face me while keeping my money.) I called Red Roof Inn to complain, but they said that the hotel was privately owned and that there nothing that they could do about refunding my money. There is little that I can do as well, except this. I warn you. If you are staying in New Braunfels, I suggest you stay somewhere else other than the Red Roof Inn. I am sorry that I cannot tell you where, as we ended up driving to Austin to get a hotel room. New Braunfels and San Marcos hotels were all full during that weekend. The Marriot courtyard in Austin on the other hand was very nice and quite affordable.