Mainstay Suites Hayward, Hayward

Nice room, clean and large, staff wants to please, Down side, the bar next door noise never stopped until 2 AM. Loud drums and music. Couldn't sleep 2 nights.

This place was our family's HOME AWAY FROM HOME. It is rare to find a 3-star motel/hotel that has rooms with a sofabed & a kitchen - perfect for my family that includes 2 adults & 2 toddlers. We really wanted the refrigerator and sofabed our room included. Another huge plus was that my whole family felt very safe with the Vegas-style room layout - room doors being inside the building instead of outside (where non-hotel guests would've been free to barge into any room), security cameras in the hallways, and a front lobby door entry that didn't allow anyone without a room key to come in after 10pm. The staff was friendly and accomodating with my requests for extra sheets, blankets, towels, etc. I didn't notice any noisy neighbors, and hopefully they didn't mind my jumping kids. Nobody complained. The location of the hotel was excellent. Not far from the 880 fwy at all, close to Hesperian Blvd. where there was a Target, Starbucks, donuts, vietnamese food, etc. I chose to stay here since it was not far from San Francisco, Oakland, San Jose, Gilroy & Monterey Bay. I'm definitely coming back on my next Bay area visit. I can't wait!

Great room condition with good price to get kitchenette in every room. I visit from new jersey for 5 days and with kitchen i can make my own food and they have good high speed internet. I recommend this place ... and will visit next time..

Very professional, well kept property. The staff was fantastic and friendly. The rooms were spacious and luxurious. Quiet and peaceful. Will stay again next time I am in town.

In my opinion, this is the worst place you can possibly stay. The rooms and floors stink, and they have the service is horrible. I had reservations at this location and when I tried to refund my money after smelling the floor and seeing the room, I went back to the front desk to get the refund. The lady at the front desk kept giving me the run-around on why I couldn't get the refund after I told her that the room wasn't what I expected. She finally told me that I would have to speak to the manager to get a refund. The next morning, I called to speak to the manager and was forwarded to a voicemail. Instead of getting a phone call back, I had to call back again only to find out that the manager left a message saying that the refund wasn't possible because I went into the room -- even though I never touched anything in their room. I would recommend you stay away from this place if at all possible.

Best value for the money, clean rooms, friendly service. Rooms come with kitchens and free DSL. Good for family and business.

Easy access from highway. Courteous staff. Clean room. Good value.

The hotel is a bit out of the way (Hayward), but if you've got a car, it's perfect. It's reasonably priced, and you get a nice room with FREE WIRELESS, a small kitchen, and the usual (cable, etc.). Seemed clean -- they don't do a "full" clean every day, because people usually stay for several weeks there, but they make the bed & give you fresh towels -- that's good enough for me, esp if it means a drop in price for just that. The breakfast is what you'd expect from a contintental breakfast. Staff was very nice. No problems there. Walls are kind of thin. Did I mention FREE WIRELESS? I would stay there again any time, and would recommend it wholeheartedly.