BOOKED HANDICAP ROOM, ON ARRIVAL NO ROOM AVAILABLE
By A Yahoo! Contributor, 1/6/11
Booked room by internet, when arrived no handicap room available. Hotel check in is at 3pm, we arrived approx around 3:30pm, not late. BUT THE WORST PART WAS DESK CLERK DIDN'T TELL US there were no available handicap rooms, so I carried everything to 3rd floor room. Then discovered we didn't have a handicap room my husband could even use. This was on New Years Eve so we had to check out and on our own find other lodging. Very upsetting to my disabled husband and myself.
Would not recommend this hotel to a anyone!!!