What a disappointment
By A Yahoo! Contributor, 10/16/08
We had high expectations of a Relais & Chateaux property. Unfortunately, they were not met. Our standard room had a moldy shower and chipped tile in the bathroom. The chair upholstery was very worn and one chair had a big rip in the arm. The table and desk tops looked as though they had been water damaged. The carpet was dirty and stained. It was not vacuumed during our 3 night stay. Fortunately, we ate in the dining room only one night. The food was adequate. Service was not. We were four at the table--3 women and 1 man. Only he got a menu with prices. When we requested menus with prices for all, the waiter was rude and reluctant to comply. Finally, after repeated requests, he did, but said it was "Portuguese policy" not to give women menus with prices. What nonsense! We had been in many nicer restaurants by that time and had never experienced such a thing. The location IS lovely, but the property has seen better days.