Baymont Inn and Suites Lakeland, Lakeland

We stayed for five nights very recently, and found the room adequate. However, we didn't have the mini fridge in our room like the online description said. We also had problems with the toilet stopping up. We requested that it be fixed, then left for a few hours. When we came back, it worked fine. However, the next day it began stopping up again. We again requested that it be fixed, at around 10:30 that morning, on our way out. We came back that afternoon, and it still wasn't working, so we left again. When we returned at nearly midnight, it STILL would NOT flush! A call to the front desk got us the questionable excuse that the problem was "nobody can find the plunger". What?? Seriously?? I KNOW Lakeland has a Wal-Mart because I SAW it! Please, people....don't treat your guests like they're stupid. We're expecting a credit for at least one night, maybe two. We'll see. Also, they would not honor the price quoted online.

We really enjoyed our stay here last Summer. The staff was friendly and helpful. The location was convenient and the parking/security was good. The breakfast was also good.