Lake Shore Lodge & Conference Center, Estes Park

We were on our honeymoon, checked in for 2 nights at premium season prices. The toilet handle was broken, we were told it would be fixed before we returned from dinner. (this was never fixed.) The toilet handle, shower head, air conditioning unit, the torn ripped up couch, and get this, the railings and post out on the balcony were all broken! We tried to talk to the manager the next morning, left a voice mail even and when we went to the front desk, we were told the manager was busy with other guests. The manager was 4 feet away, and would not give us the time of day. We checked out (no discount, of course) and stayed elsewhere right down the road and thoroughly enjoyed another hotel. Avoid this hotel, the value was not worth the price. The rude staff was anything but helpful. We won't go back there again, and would not recommend to anyone.

Just stayed at the Lake Shore Lodge for 4th of July. We had a family get together with 5 rooms purchased. 2 of the rooms were purchased back in January and my brother-in-law drove in person to pay in cash to make sure they would get 2 rooms adjoining. He was told no problem. 2 more rooms were purchased in March and we also asked for adjoining, told no problem. When we got there we were told (very rudely) we could not have adjoining rooms. So much for our family get together. Had lunch in the dining room, had to wait a long time for the food and there was hardly anyone in there. They kept running out of food for the breakfast. I will never go back!

We stayed at Lake Shore Lodge with a large group. In general, the lodge accomodations were adequate, but the original quote was not honored. When attempting to resolve the issue with the billing department, we were told that there was a "mistake" in the original quote and to pay the higher bill or expect to deal with a collections agency. Be aware that Lake Shore Lodge is owned by Estes Valley Resorts who also own Aspen Lodge and Lake Estes Inn & Suites. It is my understanding that they were recently sold and are under new management. There are many other places to stay in Estes Park.....

Just being on the water was great' our kids had a blast in the pool; and game room; one of the best in estes park to stay'Great job everyone'.

would recommend this hotel. new and lots of space, the food is good, service was great and loved eating at the tables around the lake. indoor pool was nice too