La Quinta Inn Pigeon Forge, Pigeon Forge

We stayed here on Wednesday, August 22nd and we really do not have many good things to say about this place. First off, we were never told exactly what we would have to pay for the room just that the billing would occur after we checked out. The girl who was checking us in was being a little snippy with us but we just dealt with it and went to our room. La Quinta is a pet friendly hotel but we were not expecting to be put right in the middle of a bunch of barking dogs. This is a hotel, a place to relax and sleep, not to listen to barking dogs. We know stopping the barking relies on the owners to take care of their animals but it's poor of the hotel not to say anything to the owners about their dogs barking all night. The room was pretty dirty. The carpets felt wet and squishy, the shower was so flithy we skipped taking a shower and we had a pillow on our bed that had stains and blood stains on the pillow case and pillow itself. The bathroom door would not close all the way without really forcing it and the toilets flushed extremely loudly. We also woke up to another surprise when my wife left the hotel room that morning around 8:00 am and the keys were no longer working. Checkout being at 11:00 am you think we would have had a few more hours in the morning to use our keys. The hotel is supposed to a be smoke free hotel but our room smelled very musky and like smoke. My wife is 7 months pregnant and has issues with cigarette smoke and all of this led to one very terrible stay. When we checked out the woman at the front desk was nice and apologized for the issues and gave us about half off for our troubles. When we got home we noticed the full charge for the room on our card (now as I was told that billing would not occur until checkout we should have only ever had the half amount on the card, the full rate should have never been billed since they didn't do it until then) and then contacted the manager. He apologized for the issues, defended his hotel (as he should in part) and did offer a full refund but we were still very disappointed with the stay. If you are wanting a place to stay and are not staying with animals, do not go here.

There was nothing that me and my family disliked about this place. We have stayed here several times and this time when we returned they had redone everything. We loved it and would recommend this place to everyone. We finally met the owner and the new manager and they were both great.....If anyone is looking for a great place to stay this is the place you will not be disapointed.

We chose La Quinta because they accepted pets. As we were checking in we had to sign papers about our pet and leave cell numbers where we could be contacted in case our pet disturbed someone. But you were not allowed to leave your pet alone in the room. None of this was mentioned on any of the websites, or when we called to reserve a room. Room was okay. No table and only one chair to sit in. Room was very small and with no balcony. No seating outside. This made it very hard for us to enjoy meals since we could not leave our pet in the room, had no table to eat at either inside or out an of course could not take her to a restaruant. Overall the staff was very friendly. Bed was comfortable and clean. Great location.

The location of the hotel was great. Very close to Dollywood, Splash Country, the golf course and Gatlinburg. The room was very clean and the beds comfortable. We had the family suite which had a king bed in one room and two queens with the bathroom in the other room. For a larger family it is a great set-up. The breakfast was good. Has a small pool which we only used once - too busy doing other things to swim. Would definitely stay again for the price. Front Desk Staff very helpful. Close to several places to eat that you could walk too.

Me and my husband have stayed here, this was the 3rd time, and found out on the next bank statement we received that they had charged us extra money...so, we call them and they say it's for something we broke in the room...........We broke Nothing !!!!!!!!!!!!! The MAN on the phone from here, basically called my husband a liar, and said that their maids check everything daily, BUT NOT...........One day we were there we didn't even get our room cleaned........I will never stay at this motel again.............Poor Management, especially from reading the last review...........I would not recomend this Laquinta Inn at all................

At first, I thought this was going to be a great place to stay. I should've just canceled our reservations when we checked in. I had reserved 2 rooms, and one of them had got double booked, so we had to downgrade from a room with a king bed and a sofa bed to a tiny room with a bed and another roll-away bed. The room was so small that the two beds were practically touching. Then, in the room my husband and I were staying in, the fireplace didn't even work. Thank goodness we were only there for one night, because the fireplace was one of the reasons I wanted the room. Upon checkout, the clerk at the desk tried to charge us again, saying that we didn't pay when we checked in (which we paid with cash). Anyway, I found out that the hotel had put a hold on our bank account because we had reserved our room with our debit card. Basically, it was like we had no money in our account. So we had to go from Friday morning up until Tuesday morning with no money. For a blue collar family, it's hard to go 4 days without any money. When I questioned the assistant manager about it, he said that they had "just found out", which seemed to be their excuse for everything. Needless to say, I will not stay at another La Quinta Inn.

We like the general area in which the motel lies and the convienient area where you are close to many shopping area and the Dixie Stampede and the mall, steak house, and the gazibo with the bluegrass filders.....

My family enjoyed our stay. Our room was very clean and comfortable. The location is quiet. When we visit Piegon Forge again, we will choose La Quinta again.

The rooms were very clean and appeared well maintained. The wireless Internet access worked great too. I liked that the hallways were all located internally and were monitored by video cameras. The continental breakfast was adequate with several breakfast items from which to choose. The pool was clean and well-heated; however, the jacuzzi was not fully filled and the staff didn't know how to assist us in getting it working. The location is great and completely shielded from road noise. We will definitely stay again the next time we're in town.

Our nonsmoking room smelled like cigarettes. The hotel interior is a bit dated but,otherwise, the hotel appears to be clean and reasonably well kept. Although the hotel is located just a short distance off the main street through Pigeon, you can't find it by looking for the hotel pylon sign, because there isn't one. This makes the location difficult to find.