Low Rating on Bathroom
By A Yahoo! Contributor, 9/1/05
Everything looked clean until I pulled the shower curtain back so I could show my grandson how the shower worked. I found dirt and/or black mold on the bottom of the bath tub plus dead bugs. I told the lady who checked me in, but she decided to answer her phone instead of addressing the issue. She never sent anyone to the room to clean the tub. The website customer service was of no help either as they stand behind their manager's decision to not give my money back (their guarantee on website says they will). The manager gave me a free night that has to be used before the end of the year. I don't plan on returning to West Memphis, AR nor to this motel so it is of no value to me. I don't recommend this motel chain. Getting the children in for free is nice, but not when they can't take a shower!