Intown Suites, Burnsville

I checked in June 3rd for a four month stay. My room was supposed to be cleaned every thursday and they forgot me three times. The last time I talked to the mgr and he said it would be taken care of the next day, It wasn't, so I'm checking out. I really can't understand this type of incompetence. I caused no problems what so ever. Was quiet as a mouse. Didn't even complain when the laundry machines consistently ate my money. Apparently they don't need the business, so I'll go somwhere else. Steve Herold

I have been staying here for over 4 months. My experience has been a good one. The front desk staff are pleasant, helpful and respectful. No major problems. No sign of constant police or issues like that. The facilty will be getting a much needed makeover in the next few months which will give each room and the entire building an updated look. I would certainly recommend it for short or long term stays.

As a contractor I have stayed in some bad places. This is not one of them. I have been here for 7 months. During the summer half contractors with pickup trucks, a quarter contractors with ties, and a quarter ??? Rooms are ok nice for the price. In December less contractors with trucks, and more like myself with skills they can sell on the road. I would like a internet connection.

For the value, it was okay. However, the police were there almost everyday checking their warrants for people who stay there to avoid the police. No supervision of children, they cried all the time. The cleaning lady hardly cleaned. I kept my own room clean. No security hardly ever, and when there was you couldn't find them. Laundry facility not taken care of, people who lived there didn't care. Anyone can get into the building, all they have to do is wait for someone who lives there to let them in the door. Trash all over the yard and dumpster overflowing. Rooms needed to be painted. I kept my room clean so therefore, I guess, I did not get my deposit back. Too noisy at night to sleep because of the banging of doors and people banging on the walls. Too many drugs on second floor you can smell it when you walk through the halls. Strange men walking the halls drunk, and trying to get into other peoples rooms.

I have been staying at In Town Suites Burnsville for a year and a half. I have had only minor probems with service, i.e. my housekeeper doesn't speak english. The manager is very well liked by everyone and I find all employee's, from management to maintenence to housekeeping to be very friendly.