Ramada Suites Banquet and Conv Center, Glendale Heights

My wife and I had our belated reception there on 4/21/07 and it was horrible. We still had a fun time but there were some major issues. The first issue was all the kids did not get salads. We were never told that the kids meal did not include salads which would have been fine had they told us but it created a bigger issue. Instead of waiting till the adults received their main course they gave the kids their chicken fingers while we were eating our salads so they finished and we had a madhouse while the adults were still eating. The second issue was one of the tables half of the people at the table did not get a vegetable on their plates. They gave them their plates with with just chicken and potatoe, and two people at that table got half of a potatoe So I went and talked to the lady to get it fixed and she gave me attitude about us not giving her an exact number, which we did, and they brought out another vegetable after they all had finished. The third issue was that an entire table did not get cake. How do you miss an entire table? Then here is he kicker she wanted to charge us $400 for a supposed 12 extra people. I don't know where she got these numbers but we did have six extra kids but we had at least three adults that did not show up. While all this was happening she did not apologize once for what was going on.