NOT FOR FAMILIES - Terrible
We visit Clearwater every year for Phillies Spring Training and will NEVER stay here again! Awful. Rude. Run down.
When we arrived exhausted at 1 am, we were told the non-smoking room we reserved was not available, and the smoke smell in the smoking room was extremely strong. We opened the windows for ventilation, but the traffic kept the family awake all night. We stayed for three nights and a non-smoking room never became available. Also, most rooms only have one bed and there are NO COTS AVAILABLE. Our fourteen-year-old son slept on the dirty carpet. When we tried to correct the situation with management, they were unsympathetic, rude and made absolutely no effort to help - explaining that because cots were not mentioned on the website we should assume cots were not available. Nowhere on the site does it say "Candlewood Suites does not provide cots." This is definitely not a place for families or anyone looking for a good night's sleep. Stay away.