Not as pictured in virtual tour
The valet did not inform us that a bellman was available until we had loaded everything up ourselves. The bellman arrived just as we were finishing. I would suggest that the valet ask "are you checking in? And do you have any luggage? If so, I can call the bellman."
The young ladies at the check-in counter were were helpful and polite. Both were more than willing to answer our numerous questions.
The room was clean, but not as pictured. We had asked for a room with a view, but our windows look out on other windows...we cannot even see the street (only hear it). The queen bed is accessible from only one side...you must roll over the bed to access the draperies or window. I don't know how the maid manages! This is due to a protrusion into the room by what appears to be a furnace/air conditioning addition.
The kitchenette is great, and there is a work station with wireless (unsecured) internet.
The bathroom is very, very small...the sink about the size of a typical powder room...so it is awkward finding a place for toiletries and things. At night you cannot use the sink without turning on a light that will disturb others who are sleeping. (Bad setup).
Again, it is clean, the breakfast is good, the location is quite central (7 mi. to Venice Beach or Santa Monica Pier, walking distance to Beverly Hills --- Rodeo Drive, etc. --- and there is a grocery store within walking distance, also). I would not stay in a studio suite again, and would upgrade this minute if a room was available.