Sleep Inn Carlisle, Carlisle

I have stayed here several times now. The place is clean, quiet and affordable. The staff is wonderful to work with.

This was the worst Sleep Inn that we have ever stayed at. We checked in and went up to our room only to find that it had not been cleaned yet. The housekeeper was nice and got us another room and the keys for it. I questioned her as to whether that room was cleaned and she assured me that it was. There was mud on the bottom of the chair from someones shoes or boots. There were pieces of soap in the drain of the shower. There was a bug of some sort that we killed (either a roach or a water bug). On top of the microwave there were marks from drinks and dust. I would not recommend staying at this Sleep Inn. I also had to call the hotel 2 times to correct a billing issue. Breakfast wasn't worth eating.

THE HOTEL ROOM WAS VERY SMALL & CRAMPED. HOWEVER, THE PROBLEM WAS A BILLING ISSUE - UPON CHECK-IN WE SUBMITTED A CREDIT CARD FOR MISC ROOM CHARGES. UPON CHECKOUT WE DECIDED TO PAY CASH, WE WERE ASSURED SEVERAL TIMES THAT THE CREDIT CARD HAD NOT BEEN CHARGED. 2 WEEKS LATER WE FIND THAT THE CREDIT CARD WAS CHARGED AS WELL AS OUR CASH PAYMENT. WE CALLED TO CLEAR UP THE ISSUE AND WAS TOLD BY THE PERSON WHO ANSWERED THE PHONE THAT NO ONE WAS AVAILABLE AND WE COULD LEAVE A PHONE NUMBER (AFTER PRESSING TO SPEAK W/SOMEONE WE THEN DISCOVER WE ARE ACTUALLY SPEAKING TO MR POE, GEN MGR). HE WAS RUDE, BUT ASSURED US HE WOULD RESOLVE THE ISSUE AND CALL US THE NEXT DAY TO CONFIRM. HE HAS NOT CALLED BACK AND SEVERAL RETURN CALLS TO THE HOTEL OVER THE NEXT COUPLE OD DAYS TO SPEAK W/HIM HAVE STILL REMAINED UNRETURNED.

My copany puts us up here often and have always been pleased with everything they have to offer. breakfast could be a little better, bt much better than most.

This is a Great place to stay!! Very clean !! And the people that work here are nice people very helpful !! I would stay here again.Service was Great too !!!!

I had a wonderful time at the Sleep Inn. There was this one red headed house keeper by the name of Nancy, whom was impreticularly excellent. She was very attentive to all of my family's needs, all the while still maintaining a very professional attitude. The rooms were always clean, the front desk service was prompt, and the staff over all was very kind and plesent to deal with. I will be recomending this hotel to everyone!!! It's a cut above the rest!