Residence Inn by Marriott Parsippany, Parsippany

3 Gatehall Dr, Parsippany, NJ 07054
 
 
 
 
 
Average User Rating (7)
$192 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
This property is located approximately 19 miles from Newark Liberty International Airport and 35 miles from New York City. Local attractions include Antique Mall, Historic Morristown, Short Hills Mall, and Papermill... More »
This property is located approximately 19 miles from Newark Liberty International Airport and 35 miles from New York City. Local attractions include Antique Mall, Historic Morristown, Short Hills Mall, and Papermill Playhouse.Hotel amenities include dinner delivery service from local restaurants, complimentary breakfast, laundry/valet service, fax/photocopy service, safe deposit box, complimentary onsite parking, and express check-out. Guests may also enjoy the pool, exercise room, Sport Court, and whirlpool.Guest rooms feature work desks, lamps, dual-line telephones, voicemail, dataports, high-speed Internet access, satellite/cable TVs, in-room movies, coffeemakers, irons, ironing boards, hairdryers, and fully equipped kitchens.
Amenities: Hot Water, Pets Allowed, Fireplace, Newspaper (Free), Non-Smoking Rooms, Daily Maid Service, Television, Iron, Refrigerator, Kitchen/Kitchenette... More »
Amenities: Hot Water, Pets Allowed, Fireplace, Newspaper (Free), Non-Smoking Rooms, Daily Maid Service, Television, Iron, Refrigerator, Kitchen/Kitchenette, In Room Broadband Internet Access, Hair Dryer, Coffee Maker, Television (Cable/Satellite), Air Conditioning (In Room), Radio/Alarm Clock, Telephone with Voicemail, In Room Broadband Internet Access (Free), Private bathroom, Microwave Oven
Hotel Details:
  • 156 Rooms / 3 Floors
  • Built in 1998
  • Parking (Free)
  • Hot Tub
  • Elevator
  • Game Room
  • Health Club/Fitness Center
  • Electronic Key
  • Smoke Alarm in Rooms
  • Laundry/ Dry Cleaning Service
  • Pool (Indoor)
  • Multi-lingual Staff
  • Crib
  • Coffee (Complementary)
  • Rollaway Bed
  • Laundry Room
  • Fax (For Guests)
  • Health Club
  • Pool (Indoor)
  • Game Room
  • Tennis (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
6 reviews for Residence Inn by Marriott Parsippany, Parsippany
VERY Unpleasant Experience
By A Yahoo! Contributor, 11/13/09
My family (husband and two young boys 5 & 7 yrs old) and I were in transition from March-Oct 2009. We stayed at the Marriot Residence Inn in Parsippany, NJ. For the 1st two months, things appeared to have gone well and then we got an upgrade to the 2 bedroom suite (being that we had air conditioning problems 3 weekends in a row). In the 2 bedroom suite (which is pricy) we had a problem with the garbage disposal that ruined some dry goods under the sink. It took about 3-4 complaints to finally get it PROPERLY addressed. May I also add the leaking water was causing a foul odor? Then the final straw (the hotel is an older facility) it had water pressure problems (that the staff and corporate knew need to be addressed). Well, on one occasion the water pressure was very, very low one morning (you had to run in and out of the shower). To compensate for the inconvenience, Marriot gave us 500 reward points (instead of a room charge credit for the day, which was originally offered to us) Now on another occasion (about 2 weeks later), the General Manager of the facility notified the guest that the water pressure problem (faulty values) were being replaced and the water would be shut off from 10am-12noon. I come home that evening from a hard and long day at the office and could not take a shower, water pressure was VERY, VERY low next to none and this continued straight through the next morning. Here I am, needing to wash and brush my teeth for work and freshen up my 2 boys for school. My husband was able to go to the gym and shower. We got NO apologies, NOTHING. I mean this is the Marriot and there are several other affiliated Marriott’s down the road. The staff should have put us and the other guests up in any one of the other Marriott’s in the vicinity. This was "UNACCEPTABLE". My husband and I got so tired of the everyday tension at the facility (mind you that we are paying for a service) that we just decided to find another Extended Stay facility (we only had another month to stay until our house was to be closed on). We just "COULD NOT" take it any longer. We found that some of the staff members were GREAT (like Anna-Kitchen, Sylvia-House Keeping and one very friendly, pleasant and helpful Front Desk Rep (she has a beautiful, but unusual first name that I cannot remember). As for the Management (general and assistants) I found them to be wearisome/distressing to deal with (maybe they are either in the wrong business or need additional training). I have since moved on, my family and I had a fabulous stay at the other hotel and I have made it my mission to express to my firm's Travel dept. to rate this establishment 'LOW' on their Premier Listing for employees in transit and or travel. On another note, we meet another family that been staying at the Residence Inn for the pass 1 ½ years (in transit) and they finally settled their place of permanent residence. They needed to stay at the Inn for another ½ week and could not take unpleasantness any longer so they decided to go to another hotel for the remainder of their need. Could you imagine being this disgusted?
 
 
 
 
 
A Great Place to Stay
By A Yahoo! Contributor, 09/08/07
Everyone was friendly and went out of their way to help and make your stay pleasant. For the area the price was very reasonable. We were there for a car event the location was great away from all the traffic. Large rooms with all the comfort of home. Wonderful breakfast. I would stay here again. Nice comfortable bed with many pillows.
 
 
 
 
 
The Marriot Man
By A Yahoo! Contributor, 07/02/07
I stayed at his hotel a few weeks back and had my doubts about the location since it is bascially surrounded by office buildings. I thought about the noise from the cars and the people, but boy was I wrong. Talk about peace and quite along with a spacious studio - wow! And the breakfast! What a spread! All you can eat and take up to your room as well as an eager staff waiting to help you. The hotel itself is in a good location. Supermarkets, major highways, and a train station about a mile or so away. You just can't beat it.
 
 
 
 
 
Home away from home
By A Yahoo! Contributor, 06/15/05
My family relocated from Florida to New Jersey a year and a half ago. We came here in the coldest part of winter to the Parsippany Residence Inn. This being very tough on all of us as it was, the staff there were awesome. They all went out of there way to make sure we were happy and we couldn't have asked for better service and nicer people. We reccomened anyone else that is relocating to NJ to make this their temporary home away from home. The Heydts
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Loved It!!!
By A Yahoo! Contributor, 06/14/05
The hotel is just like brand new. I stayed there on a business trip, and I was very impressed. The staff was very courteous and eager to help. I suggest this hotel to anyone traveling in the area.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
You get what you pay for
By A Yahoo! Contributor, 01/26/05
My wife and I recently stayed at this hotel the staff was rude and lazy. Our sheets on our bed were dirty and the overall room was not that clean. The staff would not bring up anything to the room, you have walk down to the front desk for everything that you might need(not a short walk).The room was priced right however you get what you pay for...
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
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