Villa Premiere Hotel and Spa Optional All-Inclusive Plan, 5 de Diciembre

Just returned from a two week vacation at the Premiere. We couldn't have been more pleased with the experience. Met friends from last year and the years before. The rooms, the staff, the service, and the food are the best around. Loved every minute of the vacation there.

My wife and I have been going to the Villa Premiere for the last four years during February. Last stay 2/09. We have visited different places in Mexico over the past 30 years and have decided that for so many reasons that the Villa offers more of a vacation feeling than do so many other places. The staff is very friendly and helpful all the time, the rooms are very well maintained and clean. Granted, it is a smaller place than most people are used to staying at but that allows you to meet the other guests and make friends that you will see when you come back the next year. The location is just outside of the downtown area which makes it very convenient to spend time downtown after a short walk.The restaurants at the Villa are adequate but with the convenience to restaurants nearby, you have so many choices. Unless you go A/I, eating dinner out is almost mandatory since there are so many excellent places serving almost any type of food you desire. The food in most cases is excellent and you get value for the money. The Villa has everything you need to make your vacation stay perfect. The concierge ladies are there to take care of anything you may need done for you and they are always smiling. The waiters and pool people are very attentive. The Villa is a very user friendly place.

Just a 20 minute walk to the downtown boardwalk area. Room was fantastic and service was just as good. Extremely relaxing atmosphere - probably not for those looking for excitement.

This was our second stay at Villa Premier. The first, 3 years ago was perfect in every way. New management has changed the tone of the hotel. At check in, the king room which was "guaranteed" was not available with no explanation. Told to check back in 4 days. We were given a room with two doubles (called queens by management). First nite went to bar for martinis...no Grey Goose, Kettle l, etc. vodkas available. Ordered mojito...initially told no mint due to season, then bartender found some in kitchen. After 4 days switched to king room. Remote control didn't work, safe was broken, maids forgot to unlock mini bar. Food at hotel was bad. We tried lunch, dinner and each time before being seated I questioned whether they were in fact open as there hardly any diners present. Breakfast was lovely...view outdoors exceptional, but for $30 tab we found we could get much better quality for much less at other restaurants. Fortunately PV is loaded with great restaurants and we had no trouble finding superior food. Also had no problem finding mojitos and upper level vodkas once we left the hotel. After our room was changed we made 3 contacts with front desk/housekeeping to be provided with the pillows and aromatherapy which we selected at checkin. After 2 days aromatherapy arrived...pillows never did. The property should be ranked 3 star. A 5 star hotel would never have these issues...or, if there had been a fluke of some sort would have offered a complimentary bottle of champagne, etc. to acknowledge the difficulties. In this instance there was nothing offered, not even apolgies for various malfunctions. Two months ago I sent a letter to the manager outlining my concerns and indicating I would not post review on line pending their comment. To date there has not been a response. We love PV and have been there several times, but will never return to Villa Premier.

Great view. Wonderful massage. Close to town. Quiet. NO YOUNGSTERS. How often have you said, "A room doesn't matter. We aren't going to be in the room much."? Well, it does matter and these rooms are beautiful - comfortable, relaxing, great tub, with our own balcony and a view of the ocean. I am going back!

My husband and I have stayed at the Villa Premiere two times. Once in October 2006 and another time in October 2007. We dearly love the place. Very quiet and yet not dead at all. The service is the best. The spa is wonderful. We had snacks and drinks poolside and beachside. Javier is our favorite waiter. All three restaurants serve very nice meals from a menu. Music, good service, and we were treated like we were on vacation and they were glad to see us. What a concept. The Malecon is within walking distance. I hope to return every year for the rest of my life! I love Puerto Vallarta. PS. I did not quite understand the negative comment about the hotel and the beach. Yes there are some rocks, but just a few yards down there are no rocks. Geez people, are you lazy or do you just like to complain???

We spent a blissful week at this hotel as part of a wedding party and recommend it highly. We really liked the "Adults Only" atmosphere and the tranquility - if you want a loud, single/mingle party scene, stay somewhere else! The rooms were very comfortable and clean with tile floors and nice local decor, the staff were wonderful, and we loved the glass of champagne and shoulder massage at check-in. Breakfast, lunch and poolside snacks were great; dinner in the hotel's restaurants was pretty good. It's a quick cab ride or a bit of a walk to the Malecon waterfront for shopping, nightlife, etc.

My Wife Rose and I after reviewing most hotel's in Puerto Vallarta decided to select Villa Premiere for our 50th.Wedding Anniversary. What we liked was everything from the moment we were greated in the Lobby ,the complementry wine,the message. What away to great one's guest. The room's were clean and the view from our Balcony was incredable. The meals, the service was way above average.Hope to return in the near future. By the way,the Spa was the best ever. Your's Truly Rose and Gerald

I loved the look and feel of the hotel and it has a great location! The pools are awesome! The one with the bar in it has little stools under the water so you can sit and enjoy your beverage or sit by the edge and rest your arms over the curved pool edge (just watch out for the traveling beach salesman if you do this-it kind of ruins the moment). The cabanas are awesome and very relaxing. The outside eating area is really nice too. The one restaurant inside the hotel that we went to was ok, which was the only semi-negative thing to say about it. The service was really good and they go out of their way to make sure you have a great time! I would love to go back!!

My wife and I just returned from a very relaxing one week holiday at the Villa Premiere Hotel in Puerto Vallarta. We had a honeymoon suite, which included a king-size bed and plenty of storage space. This room had a large balcony, with a jacuzzi tub, hanging chair and table for two to enjoy meals or drinks outside. The balcony has a roof for shade and to keep any rain out, although it never came close to raining all week. Our room was at the end of the hall, so it was very quiet. Also, traffic noise from the busy road one-half block east of the hotel was minimal. The room was kept very clean and the maids were there at least twice a day to tidy up and replenish supplies. The soaps and towels were high quality and plentiful, although having a shampoo/conditioner blend in one bottle is not reflective of a top hotel. The mini bar was kept full at all times with water, sodas and beer. All of the rooms face the ocean, so you could enjoy the fabulous sunsets from our balcony, if you wanted to. Since we selected the all-inclusive option, we spent most evenings watching the sunset while enjoying supper at one of the 3 restaurants at the hotel. The food was usually fantastic, especially the seafood. The shrimp and sea bass entree at Murales was scrumptious, plus they made very good cappucinnos. The poolside restaurant, La Cieba, was very good, but we preferred the upscale Murales. The house wines were average to good, but the Sauvignon Blanc was exceptional. Bring a sweater for late evenings by the ocean, when the wind picks up. We had all of our breakfasts at the poolside restaurant and they have a wide variety of American and Mexican breakfasts. We ordered egg-white omelettes most days and they were made as ordered. The juices and fruit are fresh and some juice mixes were very unusual but tasty. We ate most of our lunches at the pool and the chicken quesadilla was very good. There are 2 pools, one for swimming and floating and the other a swim-up bar. The loungers surround the larger pool and were usually close to full, mostly from 1 to 4 in the afternoon. We usually reserved a couple of loungers in the morning and had no problems with keeping our spots. We went to the beach a few times, but the sand is course and there are a few too many rocks to enjoy playing in the surf. The ocean was warm enough to play in, but the waves and undertow were fairly strong. Also, there is a steady parade of beach vendors to bother you if you lay on the beach or on one of the beach beds beside the hotel. Hotel security did a good job of waving the annoying vendors away, and a simple "no thanks" would keep them moving along. The hotel is classy, with a nice spa (we tried the couples massage) and a decent gym. The staff are service-focused and very friendly, with special mention to the concierges (Christian and Ana), Murales staff (Jose M., Armando and Rosy) and pool bar staff (Juan Carlos and Jorge). The hotel is located on the north end of downtown and was easy walking distance to the boardwalk and Malecon shopping area. Even though we went at their busiest time of the year, the town was not too crazy with tourists and we never felt unsafe walking around. Minor complaints were: gym supplies (water and towels) not replenished regularly, no skim milk at any restaurant, smoking was allowed everywhere, and poor coordination of all-inclusive rights on date of departure (the front desk staff should have let us know we had full rights to 5:00 pm not just until the noon checkout time, which we learned from Juan Carlos at the pool bar). Overall we were satisfied with the quality, value and service at this hotel. If you are looking for a classy, relaxed hotel where no children are allowed, this is your place.