Disappointed after several visits
By A Yahoo! Contributor, 8/4/10
We have stayed at this motel several times over the last 4 years while visiting our granddaughter who lives in Sville. We have always been impressed with the room, service, etc. This time, however, we had several complaints. The room had several (at least 8-10) dead crickets in the floor. We had to requet that the hot tub be turned on & the 'bubbles' no longer worked on it. We were awakened each morning around 8:30-9:00am by the maids wanting to clean the room!! When we are visiting, we do sleep a little later than that!! After arriving back home, I noticed an extra $4.52 charge on my card & when I called to check on what it was, was informed that the room rate had been changed AFTER our checkout!! I always thought that the final bill was FINAL! We turned in our room cards & received what we were told was the FINAL bill. I know $4.52 is not much but if this is done to several guests, it will add up. Besides...it's unethical! We will check out other motels next time.