terrible
Do not stay at this hotel!!!
I made reservations online for a 6 day stay, for $51.00 a night. I have a small dog, so they added on another $10.00 per night. The sign outside the hotel advertises $39.95 per night. I asked for the $39.95 rate, and the young man at the desk stated he could not change the rate, as I booked on line, and pre-paid. ( I later found this was not true, but I digress) I asked if he could simply not add on the other $10.00 per night pet charge, and he said no. I asked to speak with the manager, and he stated one was not available, I needed to wait until Monday @ 1100..I was going to stay anyway & suck it up, then I was told the KIng size bed I reserved was not available. I was told if I cancelled my reservation, I would still have to pay for the full six days. I then asked the young man to call the manager, and he refused. I then attempted to call the manager on my own cell phone (his card was on the counter) with no answer. I told the young man to cancel my reservation, and left.
I immediately called Visa to dispute the charges, and was told the entire charge was charged today, not when I reserved online.