Homestead Dallas-Plano, Dallas

18470 Dallas Pkwy, Dallas, TX 75287
 
 
 
 
 
Average User Rating (4)
$73 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Homestead Plano is less than half a mile from Cisco Systems and approximately 18 miles from Texas Stadium. The hotel specializes in extended-stay itineraries and thus provides on-site laundry facilities and provides... More »
Homestead Plano is less than half a mile from Cisco Systems and approximately 18 miles from Texas Stadium. The hotel specializes in extended-stay itineraries and thus provides on-site laundry facilities and provides dry cleaning service. Business services include a meeting room, business center, mail delivery, and complimentary incoming fax. Housekeeping service is provided on a twice-weekly basis for guests staying seven nights or more. Guests staying more than four nights (but less than a week) receive the mid-week refresh only. One pet is accepted per guestroom. The general manager has the authority to allow additional pets per room, based on his or her own discretion. Guests with a pet are charged a minimum $75 pet fee upon check-in. All guestrooms have a full kitchen with refrigerator, microwave, stovetop, and dining and cooking utensils. Other room amenities include a workspace with computer dataport, one dollar per stay for unlimited local calls, personalized voicemail, and iron and full size ironing board. Pet Policy- One pet per room is allowed. A $25 USD cleaning fee will be charged per night, not to exceed $150 USD. This charge will be applied at check-in.
Amenities: Air Conditioning (In Room), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, In Room Broadband Internet Access, Coffee Maker... More »
Amenities: Air Conditioning (In Room), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, In Room Broadband Internet Access, Coffee Maker, Telephone (Voicemail), Kitchen/Kitchenette
Hotel Details:
  • 113 Rooms / 3 Floors
  • Built in 1999
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Meeting Facilities
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Crib/Rollaway Bed
  • Fax (For Guests)
  • Complementary Coffee
  • Laundry Room
  • Restaurant in Hotel
  • Health Club
  • Pool (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
3 reviews for Homestead Dallas-Plano, Dallas
Stay Somewhere Else
By A Yahoo! Contributor, 12/12/06
I arrived at my assigned room to find the door "jammed" shut. I waited in the 27degree weather for the security guard to come to the office and issue me another room. When he did, that door was also "jammed." He worked very hard to either open the rooms or get me another room and finally, we found a door that opened. Once inside, I was disappointed to find that the internet was extremely slow and timed out often. I paid $4.99 for internet access that I wasn't able to use because it wouldn't allow me to load any site. I was also disappointed to discover there wasn't an iron in the room. Lastly, upon checkout, the staff giggled and talked amoungst themselves about personal business, completely ignoring me and never making eye contact. Since I paid $49.99 for the room, I guess I should have expected what I got - an average room with average service. Certainly not what you'd expect from a 3 star hotel.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
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By otus, 07/03/06
keep it up
 
 
 
 
 
Only thing going for it is frig and stove
By Danita, 09/29/05
This hotel has the worst customer service I've seen. They don't care if your problems are resolved or not. We stayed here 3 days and it was 3 days too long. Internet was practically impossible to get hooked up to. Their support line they give you has wait times of over 30 mins then they tell you they will send a hotel employee to your room which isn't true. Has crappy satalite tv that will go out in any storm. They put us in wrong room first time but fixed that. Our correct room didn't have any bedding or pillows for pull out sofa and they wouldn't give me anymore pillows that evening cause they didn't have any they said. Our thermostat decided not to work correctly into the second overnight and the wrench came up service needed. Overall we give this hotel the lowest rating we can. If you read this please look into other hotels! PS. The times I went up to service desk I wasn't the only one standing up there with some sort of problem!! That should say something!
 
 
 
 
 
4 of 4 Yahoo! Users found this review helpful
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