Comfort Inn Birch Run, Birch Run

Used this. Hotel as a 1/2 way stop to head home from vacation. Saw from other post that they were under construction, so was unsure what to expect. The room was great- spacious, newly decorated, new,beds, flooring. Was not bothered by the new carpeting being installed. The family enjoyed the pool immensely. The breakfast was okay, the kids said the sausage was "eh". But overall, It was a good choice for us, and a great price. Would stay here again.

I have stayed at this hotel for many years and I have noticed a steady decline in the service. In the past few years they have had a high turnover with the night manager on duty and this last one is the worst. She is rude and inconserate. I stay there to relax after a long day of shopping and the pool was overcrowed with kids running around and jumping into the pool, splashing, throwing beach balls. When I brought it to her attention she had a "I don't care attitude". I will never stay here again while they are busy and while she is working.

The room was clean. The only problem was that my sister & brother in law book a room for the same weekend (Auto Fest) and got it cheaper than I did. I booked my room in February 2010 and they booked it a few months after I did. When I asked the desk clerk why was their roon 30 plus dollars cheaper, she could not explain and really didn't want to lower my rate, but after making a few faces at us, she lowered the rate and all was well. The staff was very friendly and the breakfast was just ok. All in all I would stay there again.

Have stayed here many times and feel it is the very best place around Frankmuth for the money. Have alway had a nice large room in the past. This time however I reserved a room with a special advance payment and it was a much smaller room on the third floor and two things I did not like was the carpet was badly in need of cleaning and the top cover , spread, on the bed was VERY heavy and was even hard to move onto the floor where it stayed for the night. After complaining the next day, it was replaced with a much lighter, washable cover. Good breakfast, computer access, pool and friendlness of the staff. Will definatley stay there again but will not pay in advance because I think of the old saying "you get what you pay for." All these problems could be corrected and it would be the best place around for the money.

Stayed in the Comfort Inn in the fall. Checked my VISA bill after I returned home and noted that there was a charge of approximately $25.00 on top of the charge for the room that I paid when I checked out. This was not authorized or approved by me. Will never stay there again.

Read a couple bad reviews--boy were they wrong! Staff went above and beyond to accomodate us--offered coupons, knew the area. Room was very clean and large. Microwave and refrigerator in room were great extra! Would absolutely recommend!

I booked on Hotels.com. They do not honor the room request. Could not find ionizer to rid room of smoke. No towels in pool areas, and only placed 5 when request made. Staff made referenceds about the "individual" who was the one to take care of such matters. The continental breakfast featured frozen items to warm...less than appealing. I would never stay there again.

When I went down to the pool area, the tiles on the floor were really dirty looking. I didn't even want to take off my shoes. It wasn't dirt from other people's shoes or anything. It just looked like the tiles had never been scrubbed. They were white but looked brown. The bathrooms in the room were clean but very dated. Which was a surprise because the outside of the hotel looked new. The rooms were a nice big size. The staff was friendly. On a whole this wasn't that bad of a hotel. But the pool area really turned me off. For 125.00 a night, I expected more.

extended checkout time avaialable, great service, cleanliness a plus, nice atmosphere,stayed in a kingsize non-smoking room, eazy to locate off freeway, will stay there again

The clerk at the front desk was amazing! We didn't look for lodging until after 6 p.m., so when we arrived at this motel, all that was left was smoking rooms. We don't smoke, but we decided to at least look at the room. The clerk changed the bedding, brought us fresh pillows and offered to bring in an ionizer if we wanted one. She was very sensitive to our needs and wanted our stay to be the best it could be under the circumstances. I wouldn't hesitate to stay there again.