Days Inn St. Louis/Westport, MO, St Louis

I am not a picky person; I have stayed at my share of cheap hotels over the years, many for less than I paid to stay at this piece of work. But this one wins the prize for the worst hotel I have ever stayed in. The website pictures look great, a little too great, so to be safe I even called the hotel direct before finalizing my reservation through Travelocity. I asked, "Is it clean?" Yes. "Is there wi-fi in all the rooms?" Absolutely. And last, "Is it ghetto?" Excuse me sir? "Is it ghett-to?" No sir, it is nice. Wrong, wrong, wrong. This hotel is ghett-to. You drive onto the property, and the old Clubhouse Inn sign has been covered by a flapping nylon printout with the hotel's new name: "America's Best Value Inn." Ghetto. You walk through the shabby front door into the lobby, you smell some weird combination of wet dog, moldy meatballs and fish. Ghetto. The girl at the front desk had her head in her hands when I walked in. "Looks like you're having a great day," I say. Eyeroll. "I'm here to check in." Eyeroll, conspiratorial whisper: three-o'-clock. Check my watch: 1:45pm. "Can I check in early?" Big sigh. Phonecall. Ten minutes, I'm told. I sit on the greasy couch within eyeshot of the front desk in the lobby for 25 minutes. Nothing. I step back up to the front desk and wait patiently as Lafawnduh enjoys 10 minutes of conversation with her co-worker boyfriend. After I'm finally greeted, it takes another 10 minutes to check me in before I am handed my room key and a little voucher for 2 free drinks in the hotel lobby. Ghetto. I walk, head down, up 3 floors of stairs, to my room. I'm angry at myself for not being more careful, looking straight down, so I can't help but notice that the carpets in the hallways and stairwell are dark brown, almost black, down the middle the entire way, the original maroon hotel paisley print only visible in 6-inch swaths along the walls on either side. Ghetto. I arrive at my room. There are crumbs visible under the door and the door itself is dirty at the bottom and chips of paint are missing at the bottom and corners. All this and I haven't even seen the room yet. Ghetto. I open the door and I'm looking at a big fold down the middle of the carpet in the entryway and a bigger fold running the length of the bedroom. Ghetto. There are holes in the wall, splattered dried paint on the desk chair and curtains and a couple gross-looking stains on the couch that I instantly decide I will not be sitting on. The furniture looks like it has been beaten with the wrong end of a cowboy belt and dragged down 3 miles of bad road. The bedspread is that weird styrofoam kind and floral print. The bath soap smells of socks and fear. Ghetto. I turn on the tv. Of the 30 or so channels on the deluxe 19" model, 27 are fuzzy. Let's check the wi-fi, I think, maybe I can watch something on Netflix. I fire up the laptop, and I may as well be at the top of Kilimanjaro: no wireless internet signal whatsoever. Ghet-to. Since I had been traveling nearly all night and was badly in need of sleep and a shower, I closed the curtains, turned off all the lights except the desk light to obscure the view of my ghetto-dungeon and collapsed on the bed. I made a call to Travelocity when I awoke briefly around 11:00 pm...no dice, I'm told. Should have called earlier, I'm told. C'est la vie, I say, and hang up. I will never, ever make this mistake again. Don't you make this mistake either-- avoid Americas Best Value Inn and Suites (formerly Clubhouse Inn and Suites) like the ghett-to.

Charged $85 more than authorized amount. Will not return phone calls. Wireless internet does not work.

For the money this hotel was just fine. As other reviewers have commented our room was spaciously large and clean and the bathroom was clean as well. Some reviewers have commented that you have to ask to have your room made up and cleaned daily at the front desk but, that is incorrect. I asked three of the hotel staff becasue my wife and I wanted our room made up and each of the three staff members responded the same saying, "your room will be clean and made up daily unless you have the Do Not Disturb sing hanging on the door". Breakfast was good and always prepared every morning except one point other reviewers fail to be clear about is that they do not serve waffles on the week-ends -- only during the week. Again, I asked the chef and that's where I got that tidbit of information. As othe reviewers have pointed out this is not a resort and it's not intended to be a resort -- it's near a business sector named Westport Plaza but, for the price you can't beat it since a hot breakfast is included in the daily hotel rate. It would have cost my wife and I $15.00 for breakfast each day plus tip so nearing $20.00. NOW -- again as others have mentioned in their reviews the wireless Internet is a JOKE. Som reviewers have said it wasn't working but, I believe it was yet they experienced the same difficulty I did -- a WEAK SIGNAL -- so weak I barely had a 1/2 bar on laptop's wireless signal strength indicator. So, if you want wireless Internet access during you stay at this hotel, you might as well either go over too Starbucks in Wesstport Plaza or leave your laptop at home.

We come to St. Louis a couple of times a year and found this place oh 5 or 6 yrs. ago. After the first time, we have stayed here every since. The place is relatively inexpensive and then you add into that a free hot breakfast, two free drinks in the evenings - it's quite a good deal. We have never had any problems, everyone is very nice and accomodating, the place has always been clean when we stayed. The only fault that I can find is that one time we were in a room next to the stairwell and another we were next to the elevator. If you stay here, make sure you ask NOT to be put in a room near either of these - VERY NOISY. We could hear the kids running up and down the stairs and the elevator every time it went up or down. We are going to be staying there this weekend again. Oh yeah, I agree with a previous review - be sure to enjoy a meal on the Hill. Great Italian food!

The hotel was very nice. The breakfast was great. The location is great. The staff was friendly. The mattress on the bed sagged badly. Plus the pillows were very thick. If you stay here, bring your pillow from home. The hot tub was green. Not sure how clean, we avoided it.

This hotel was wonderful my husband and I came to St. Louis for our honeymoon and we stayed here. The staff was very curtious and housekeeping did their job keeping our room clean. The breakfast buffet was great, and we used the whirlpool was wonderful after a long day of sight seeing in St. Louis. I would reccomend this place to anyone.

all in all it's a very nice place to stay. the breakfast is one of the best features and saves us money to eat somewhere else. my only complaint is about the sheets which don't stay on the bed. need fitted sheets for sure. close to the Ameristar which is where we like to go but we also go to the boat show and bass pro and the drive to the boat show isn't any big deal to get to. that's why there's interstates to go around town. otherwise no complaints except for the sheets. it's reasonably priced also. Linda

I loved the service that we received while we were there. The only thing i didnt like about it was the housekeeping staff was not reallu up to par on their end because there was one day when I came back in the evening, and the room looked the same way it did when I left. I dont know if we needed to do anything extra to get them to come in there, but other than that it was excellent. I loved the breakfast, and it was close to a lot of attractions. I will definitely go back there again.

I have now stayed at this hotel a few times after the wonderful experience I had staying prior to flying out of state. I was able to stay at their hotel, leave my car parked in the front of their parking lot and have them arrange for my transportation to/from the airport. They were very efficient and it kept me from paying for airport parking and worrying with getting around there. My flight back was delayed until close to 11pm and they still arranged for a taxi to pick me up and bring me to my car. Very impressed with the service, close to many restaruants and entertainment/comedy club.

We checked in and turned around and checked out. THis hotel,is without a doubt, the filthiest and in dire need of remodeling. When we walked in the first thing that hit me (which should have been a clue to leave) was the cheap and strong smelling potpouri. The first room we were put in reeked of cigarrette smoke. They moved us to another room. I noticed in both rooms - the carpets are stained and dirty, the walls are bare and dirty, the ceilings are dirty... I was sick at the thought of having to sleep at this hotel. I didn't even unpack my things because I was not going to put anything in the drawers. We ended up checking out and staying in another hotel.