Holiday Inn Exp Woodland Hills, Tulsa

Stayed at this hotel 2 days ago. Woke up feeling something cold on my side. Being half awake I felt around and realized the mattress was soaking wet. Jumped out of bed to find that I was dry. Apparently the guest before me had an "Accident" and they had simply covered the wet mattress with a clean sheet!! When I rolled onto this spot in my sleep it soaked through. Called front desk and they told me they had no open rooms. Slept on the floor because I had to catch a flight in under 4 hrs. They never even offered to refund my money and management has yet to return my calls!!

we spend a night to get some rest and a goodnight sleep but it turned out to be a a nightmare and a disaster. people where jumping up and down on top of us. it started at 7pm all the way to 1am until 3am. called the front desk twice. it did not help. then around 1am people were laughing out loud and talking out loud in the hallways. the next morning upon checkout we complained to the assistant manager. she said she was going to give us a free night stay for customer satisfaction. she said it will show up in our rewards card. after a couple weeks called the rewards card hotline to check our points customer service said the points was not enough to stay at a holiday in express hotel for free. I emailed the asst manager she said sorry it was so busy that day she forgot about it but that she will take care of it and it will show up on our rewards card in a week. so again I felt relieved and waited. until we received our rewards card and the points were still the same at 1,000 not enough to stay one night free at a holiday inn hotel. she was supposed to give us another 10,000 points but like I said when I checked our rewards card it was still at 1,000. I was so upset and called tulsa holiday inn express and talked to one of their staff and explain to her the situation she said I have to leave a message and one of the managers will call me back so that is what I did. I waited for days but no return call until now I have not received any call. So I am not going to stay at this hotel ever. bad customer service especially when it comes from a manager at that.

This hotel was smack dab in the middle of the scene on 71st street. It was clean, the beds were very comfortable and the people were friendly. The pool is really small (only 3ft deep) and the contential breakfast was lacking. But it was a pretty good price for the location.

Overall, this hotel was clean & comfy. The beds were great, I liked the down pillows and down comforters. However, the people at the desk were completely clueless! We were a big group in for a soccer tournament, so you would think they would 'think ahead' as far as stocking for breakfast---they ran out of EVERYTHING immediately. Several of us mentioned it to JESSICA at the desk, and she retorted "Well, I've been extremely busy"...she literally had been staring out the front window for the half hour we had been down there. I am not at all being sarcastic---staring out the window! I'm sure her 'busy' job was absolutely exhausting!! Nothing was ever replenished, by the way. Then we tried the difficult feat of...'checking out'! Apparently it was difficult for JESSICA, because she had no grasp on the concept of how to do this. She couldn't find any record of some of us ever being actually 'checked in' in the first place! She wasn't sure why the 'computer' charged me $195.18 for the ONE night we stayed (one night rate was $85)---then couldn't delete the total off the screen, so I had to pay in cash in order to leave. She stated she "didn't have her contacts in"...this was the cause of all the mix-up according to her. We had 4 other couples behind us waiting to check out, and later informed us the same scenerio happend with them. Absolutely unbelievable! Comfortable or not, I am not sure we will stay here again---A word to the wise: Leave PLENTY of time for 'checking-out' (maybe bring a little cash incase they have no idea how to run your credit card)....Oh, yeah, and go OUT for breakfast!

Like the location of it for shopping and restaurants. The hotel is very quiet, great sized rooms, enjoy the pool and spa. A great place to meet people that are also there for the Tulsa Gun Show. Makes it all seem like a big family for meeting at the lobby, over a great breakfast, and anytime coffee time. The service of the rooms, cleaniness, was also superb.

My husband and I stayed here with our children. Their pool is great for the kids and you can't beat the location. It is right by all of the good shopping and incredible pizza! We will stay here during our next trip to Tulsa!

We stayed at this location over Christmas last year. The hotel was really nice and clean. The location was geat. Near shopping and great resturants.

i have to say this was the best hotel i have ever stayed at. it was clean, staff was exceptionally nice. I can not say enough good things about this place. i didn't feel nervous when my kids went down stairs to the snack machine.

I liked the cleanliness of the hotel overall; also, I liked the value the employees took in making me, and my family feel welcome. I liked the computer access, entertainment and restaurant guides, swimming, and fitness accommodations, and free continental breakfasts.