Wyndham Riverfront New Orleans, New Orleans

My wife and I stayed at this hotel a few years ago and were disappointed. We were impressed by the entrance and lobby but it went down from there. Clean room and good bedding but it is like a rat maze walking to your room due to long roundabout hallways and in some places short stairways in the middle of the hallway. We had pudding in the bathroom each time we ran the bathtub and mentioned it to an uninterested desk clerk. As to the "riverfront" name there is the huge convention center between the hotel and the river, so don't be mislead. And it is a looong two blocks to Harrahs or three blocks to Canal Street going in the opposite direction from the French Quarter. Beware!

I stayed here for my daughter's orientation for Tulane University. Valet parking put a dent in the side of my BMW that ended up costing $935.00 to fix. They said to send them three estimates and they would pay the least expense one, which I sent them. Then they didn't want to pay any of them. They told me to turn it into my insurance and I refused to do it. And then after complaining and telling them I was going to an attorney they said they would only pay $500.00 since I signed a paper saying they are only responsible for that much. They said they would send me a copy of the paper I was suppose to of signed, which I did not sign. I have yet to recieve the copy of the paper. They only paid $500.00 and I was lucky to get that much. They manager did nothing to help, the Wyndham company did nothing. You are a fool to stay here. The hotel has no view of the river. It is old and the employees are rude. They also tried to charge me more then I booked it for, then that deducted the extra charge, minus the tax, which I had to make them then take off too. This place is a big ripe off. Never again will I ever stay here. Nothing is good here, don't be fooled into going here.

very nice clean rooms, some more spacious than others.....bed is very comfortable, and is amazed as to how nice nice some of the rooms are and how so so some are. the bell staff/valet are always attentive and so very gracious and courteous.....they are keepers!!!!! Front desk staff overall were very courteous.....one time, we checked in at 4p, and had previously (month in advance) requested a high floor room facing the riverwalk...the lady there was "not" accomodating whatsoever.......she said she had a room on the second floor and that was it.......now, i'm no rocket scientist, and i also kept checking if they had rooms before coming in, to make sure the hotel was not filled.......they had plenty of rooms.....i even suggested that we would be willing to wait til later to check in, if we could get a room on the higher floor......she told me that was all they had......so we took it, although nice, the view of the buildings right outside our windows made me wonder why they even had windows.........at the same time, this man was checking in, and gave them the exact request and the agent helping him said, "okay, sir, lets see what we have"...as he scrolled thru, he was telling him we have this, we have that etc etc etc....you get the picture.....she was tooo lazy to want to even try to accomodate us....this leaves a bitter taste, but nonetheless, we gave her the benefit of the doubt that she was having a "bad day" and we began to move on and enjoy our trip in the city.......if people like her and she herself continue to have bad days, then we'll move on to another place with no problem........by the way, there is no "riverfront" view, but there is that little spot in the front, where you can see a little something in the front.......a little i said, and for the most part, that is all we want.........

The cancellation policy is the worst I've ever encountered over my thirty years of business travel. The company's cancellation policy requiring you to give a 72 hour notice is inhumane. Seeing that I've stayed at the hotel at least three times thus far this year, and was stricken with an unforseen illness. Your Coorporate Office employee Kellen Munneke in South Dakota was one of the most unempathetic "customer service" personel I've ever encountered. Thanks to the Manager at the New Orleans Riverfront Wyndham Ryan Taliancich, who was very caring, I will have future stays at your hotel.

The front stall was very nice and we enjoyed the room, except for no view out the window. Our dislike for this hotel was right after check-out. We called back from the airport about our canera left in the room. It took 5 calls for a response. They were indifferent about our problem. Took housekeeping 2 day to respond. That was only after we called management form home later that day. We only wanted our pictures from the camers bag and in the camera--all our Mardi Gras pics and our grandson,s pinewood derby pics-- all lost now. WE are at fault for not double checking before we left, but the management has a very por response record with us.

My husband & I stayed at the Riverfront in March and thoroughly enjoyed it. Super clean and nice rooms. The staff was all right but I am not the type that expects to be waited on hand and foot. The location was fine and it is in a very safe area. I don't know if we had a view or not because we were in the room only to sleep and bath. We are returning this weekend with my child and a friend of his and are very looking forward to going again.

The staff were very nice and the room service was excelent!! we felt comfortable at the riverfront, secure from the crime in new orleans...the bed was very comfy after a long day of walking in the french quarter.

Got the room reservations through Harrah's Casino. Excellent price. Excellent rooms. Beds are fantastic. Down pillows, and comforter. Shuttle service to Harrah's. Only down side was Dish Network Satellite TV. Went out everytime it rained.

the rooms were very clean, the atmosphere is very nice, they have a great staff. i felt very safe here as I am a woman traveling alone

Great location, excellent service and friendly staff. Beautiful accomodations with convienient location, away from hustle and bustle of Bourbon Street but close enough for a nice afternoon walk.