Baymont Inn & Suites Traverse City, Traverse City

The hotel was only fair. Probably wouldn't stay again. The room smelled like stale cigarette smoke. The pool liner seriously needs replaced. Has pulled away from the walls and floor and the water is quite cloudy. The water in the lake is clearer than the pool water.

While the location is a bit of a distance from downtown Traverse City, it is located on a main highway to get to town. Nice accommodations and sized room. Friendly staff and it was clean. I would stay there again, no problems at all.

DEAR SIR.MY NAME IS DURONDA CHOLEWINSKI.FROM ARIZONA HAS STAYED IN YOUR WONDERFUL HOTEL.MY NAME SHOULD BE IN YOUR COMPUTER.I WISH FOR THE SAME HOTEL I STAYED IN.WANT ADDRESSS.PHONE E-MAIL ME RDCSKI2COX.NET THANKS

The hotel was very clean, Staff was friendly and helpful. Breakfast was good. Priced very well We will be booking more of our companies guests ther from now on..Thank you

My wife and small baby recently stayed for two nights. On the first morning we were within our time limit to leave the room so that the maid could clean. We stopped off at the reception and told not only the staff but also two maids that are room would need to be cleaned. It was 11:30 and the note that was left at the foot of our room on our departure clearly stated that in order for the room to be cleaned you need to leave by 11:45. Okay, so you figure that with time to spare, along with notifying three members of staff that you could come back to your room later in the day to find that it had been cleaned. Wrong! Nothing was done and when I went down to reception the manager never said sorry. A member of staff later came up (2 hours later) with towels and cleaned out two of the trash bins in the room, much to her displeasure. When we left I notified the acting manager who did not give an apology either. It really is a shame to spend almost $400 for two nights for such poor service and customer service. We had previously been to this hotel twice before but only for one night. The only thing I would recommend for anyone thinking of staying is just stay for one night, two nights and you had better be out of your room early or else.

Nice hotel, we had the king size bed with additional sofa bed for kids. Room cost $45 more per night than the same room at Hampton Inn though, so it was comparatively more pricey. The in-room coffeemaker had no creamer/sugar packets or coffee cups (discovered this at 5:30am). Shower made high-pitched noise when turned on. Front-desk clerk was talking on the phone (a personal call) while checking us in and seemed rather curt/rude in her tone. Not a lot to choose from at breakfast, just bagels, cereal, juice, coffee.....Positives: easy to find and next to restaurants and gas station. Wouldn't stay here again though because of the price.