Irotama Golf Resort & Marina, Santa Marta

This place is fantastic and so relaxing. All the amenities are here, the beach, huge beautiful pool, tennis, entertainment including traditional dance and coastal music. This is an iguana sanctuary, so I was amazed at being able to see Iguanas in the wild..bring your camera!!!! Santa Marta's old town district is only 10 minutes away by taxi where you will find awesome seafood restaurants and quaint coffee shops..lots of street artists selling hand made items at very low prices. I stayed for 8 days in a very nice suite apartment and loved every minute!!!

I was 2 yrs old the 1st time I visited this hotel. 26 years ago it was a small simple hotel, but I have seen it grow as big as it is today. Most of the employees even remember me by name over the years. My family came for vacations at least every 2 yrs. I didn't come from 2001 til 2008, and returned to marvel at a hotel that is still growing and I couldn't be as happy as I was now visiting with my own family. People who don't know the hotel, do not know what room to choose or which are the best places to stay at in this hotel. First the Hotel has 1 mile of beach side, which tells you how long the hotel is and how much it has grown over time. I love to walk from one side to the other as if I had 1 mile of private beach. Sorry nothing better than this, not even any of the 3 different Ritz-Carlton's I had stayed at. I'm going to help you choose the best suites you could ever get. All the middle of the hotel is the old section (built over 26 years ago), any of these are for people who like the rustic feeling and the Bohios are the small cabanas that make you feel as if you were on an island under a Tiki hut. Great for those who want to experiment that feeling and believe me they are not bad accommodations, it's just not for those who want the comfort of a 5 star resort. The old apts (Irotama North) that are next to the small pool or oldest pool, (where I learned to swim), are really old & small. For a 3 to 4 star hotel style stay in the Irotama XXI building, built in 00-01 and they remodeled the building in 08. There are some suites that are hidden between the north section going to the south section of the resort that is my absolute favorite building because is secluded and I don't loose some of the new amenities that I like. Going to the south section, passing the tennis courts and through a bridge where you can see several of iguanas all day long. There is the new and improved and sophisticated Irotama del SOL. Brand new in 08. The hotel has an infinity pool and many balconies have their own Jacuzzi (in case you want more luxury) over looking the Atlantic ocean. For those overlooking the back you have a pretty picture of the Nevado del Ruiz. The apartments (exactly as I'm saying it APARTMENTS, because they are European style apartments), not a simple room and made of pretty granite on the outside. The resort offers you approx. 5 different restaurants to choose from and my favorite "La Barra Viva" (choose your own fish or lobster from a fish tank). People need to learn the Card system. You get a card depending on the package you asked for and keep it with you. It will give you 4 free drinks at Happy Hour (6pm till 8pm, it used to be unlimited when i was younger, sorry) or 4 amazing juices after breakfast (I'm talking fresh fruit and some you had never had before). Kids get 4 free ice cream popsicles, you name it. You also get your breakfast, lunch and dinner. If you want something specially prepared, they discount the regular price of the dinner towards the price of the item your asking for. If you like peace come anytime except from June 15 to Aug. 15 and definitely not in Nov. 20 to Jan. 5 (the hottest time). Now the advantage of those days is that all the restaurants, the trips outside the hotel, the disco on the 3rd floor of the Convention Center and hundred of recreational activities for the whole family are open almost every day (Not during Low season). BEWARE: The Gym & the Spa are old. just don't use those but the mega pool next to the Convention center (where Presidents have met for dialogues and were I watched the Soccer World Cup of 94 in the big screen.) is out of this world gigantic with the most amazing Bar on top of the cascade. Use to been run by my old friend Salvador who retired from the Hotel after 30 years of service. If you don't like where you're staying just ask them to show you around the suites and apartments to get what you want. How do you think I got to stay in all and see them all, JUST ASK !

Cuando estuve de vacaciones hace dos meses en Colombia, decidi viajar hasta Santa Martha porque me llamaba mucho la atención el lugar, además había visto por la web este resort y me impresiono lo bello, lujoso y comodo que se veìa, sabia que ahí podría descansar de tanto estrés que me genera mi trabajo, peor, resulto mi estadia mucho ruido, construcción, desorden, las suites no eran suites, muchas cosas incomodas que no justifican lo que se les cobra a los huéspedes. Colombia es hermoso, pero no deberían existir sitios que dejen mala imagen del turismo a los visitantes, es una pena que un sitio ofrezcan servicios y que cobren por ellos y al final todo sea mentira y que tengan la responsabilidad de asumir la errónea información.

A mediados del anio pasado estuve hospedado en el hotel Irotama Santa marta en viajes de negocios. Pero pues me encontré con un hotel en remodelación y en caos desde que entre, los empleados del hotel no sabían que hacer uno les decía una cosa a uno y era otro el que respondia, eso por contar el servicio pero pues las instalaciones estaban demasiado descuidadas el cuarto que me toco creo que tenia el peor banio no me gusto los olores que salian de el además de que no se podía caminar libremente por las instalaciones puesto había mucho abrero que andaba de un lado para otro y eso la verdad no es muy agradable de ver… En pocas palabras el hotel Irotama me decepciono no era pa que estuviera en servicio con semejante problema

I am an American. I read really terrible reviews about Irotama Resort after I booked a week there through Interval International. I came with some concern but was more than pleasantly surprised. The negative reviews I read were not the Irotama Resort I experienced. At Irotama XXI, my accommodations were clean, modern, comfortable and of the level that I am accustomed to when I travel internationally or domestically. The staff is congenial and quite helpful. The resort has plenty of security, therfore, I felt safe. The city of Santa Marta has lots of tourist and I felt safe there also. The restaurants are equally fine. Good food and service. The beach, gym, spa and pool, etc. are well maintained. There is some construction going on but it did not interfere with my enjoyment. I have nothing but good things to say about the resort. It is expensive but I believe I got what I paid for. I would most definitely come back again.

Soy cliente del hotel Irotama hace un tiempo pues vengo a santa marta con mucha continuidad y me hospedo en el pero después de que vi la ultima vez que estuve en el Irotama no volvi por alla. Pues la vez que me hospede encontré un hotel en construcción con mucho ruido mucho empleado de un lado pa otro mucho stress y la verdad uno tiene suficiente de eso en la ciudad para tener que aguantárselo en otra parte. Me encontré que también los empleados del hotel los habían cambiado y no se porque si lo que habían antes eran mil veces mejor con deciles que cuando el botones me llevo a la habitación me pidió propina como si esta fuera obligatoria… Lo único que puedo decir es que al hotel Irotama le falta un buen cambio ya que esta no es forma de tratar a sus huéspedes

I went with my wife and her parents for a 5 day trip to hotel Irotama. We were paying over $600 a night for the two rooms. The hotel was under construction. We were not put in the rooms we paid for because the hotel was over booked. The rooms were old and falling apart. I spoke with the night manager who agreed to let us leave. We were given letter that we checked out and told we would receive a refund. They would not give us a refund and we had to dispute the charges. We are now working with American Express to get this solved. The hotel manager lied to us. We were cheated. We paid $600 a night, we put in lesser room and the hotel was under construction should the hotel not give us a refund?

My Wife and I travel extensively and are very easy going. I can’t remember any time that we have been so disappointed with a hotel. We went expecting a 5 start hotel and found a disaster zone. Most of the hotel was under construction. Our room was extremely disappointing. We were paying around $300 per night and the room had had worn out furniture and in the bathroom the shower door was falling off. The hotel was not clean or nice and the beach was littered with trash. The hotel was advertised as “all meals included” but we were given little points cards. Upon arriving we went to lunch but were told we only had enough points for one of us to have lunch. At night the card said that we could have a glass of wine but were told by the waiter that we couldn’t. The next morning we checked out and the hotel staff did not even care why we were leaving nor why we were disappointed; they just wanted us to pay more money to cancel our package. Please do not stay in this hotel.

Hotel Irotama is not 5 stars. Irotama charges too much. Hotel Irotama sold us a room for 300 USD a day. Hotel Irotama is in Santa Marta Colombia. Hotel Irotama is a Resort rip-off. Hotel Irotama is not a good deal. Hotel Irotama pictures speak for themselves. Hotel Irotama Resort in Santa Marta Colombia features a fraudulent Website. Irotama is a resort rip-off.

This is the worst hotel i have been in Colombia. There are of course worse hotels, but this one is really a rip-off. I felt really disappointed with my room, with the spinning room, with the beach access, with all the surroundings barely done (like they were working on it and the workers just abandoned it). Staff was really not friendly, and i was surprised because i have been in other hotels in Colombia (even 3 stars) and the people were always ready to help and friendly to the guests. I just left the next day, i demanded the cancellation of my stay and a refund. Thanks to the Credit Card company that helped me with this "inconvenience". If you dont mind to be ripped-off and want to stay in a 1 star hotel that charges like a 5 star one, then visit this one. Don't waste your time and money here at the Irotama.