Beware of alot of misinformation on thier website and other websites
The website advertised services that they do not offer. There is no beach club, not all room have ceiling fan, our superior room did not. The air conditioning unit in S13 was old and very mouldy smelling, and made the room very damp and smelly. I had to wash all my clothes on return as they all reeked of mould. The staff member who checked us in at 11:00 pm, after a huge delay by Sunwing airlines, argued with me right for the get go, when I ask for a cot as there was 3 of us. We hadn't even check in yet. The plumbing in this room was very old, the hot water tap in the shower broke, but they did fix it within a couple of hours and there was usually no hot water,the water is straight from the ocean which makes it saltwater. So you are always washing in saltwater. The place did reek of sewer gas from time to time. There is no drinking water in the rooms, but is advertised as such
They have a pool room with a bathroom right off the pool, but it was always locked and you couldn't use it. The outdoor furniture is old and not comfortable.
I did like the grounds and the gardens. They pay more attentions to the grounds than the rooms.