Hotel Copacabana Beach Acapulco, Fracc Club Deportivo

I had read through the reviews and had an idea what I was in for. No one over exaggerated the elevators. There are three elevators, and 18 floors. We were on the 17th floor... We actually opted to take the stairs a couple times because the elevators were so hot, and so packed that it was miserable or just took to long. I would say that we would comfortably fit 7, but there were as many as 12 people on there at once, and once you got on the elevator you would typically stop on 6 or 7 floors on the way up or down. If we could have been on a lower floor, say 8 or lower, I undoubtedly would have taken the stairs every time. HOWEVER little known fact, when it is not super busy with check-ins and check outs, you can take the service elevators on the opposite side! The other people staying there are not American tourists. But then again no one in Acapulco is an American tourist. I believe I saw one other 'gringo family' in the hotel and that was it. Most of the tourists in Acapulco were from Mexico City, which also means very few people spoke English out side of the hotel workers (who were very friendly) If you are going to Acapulco it is important to make sure that someone in your group has the basic knowledge of Spanish. The pool is packed with families and loud kids running around, and is not really the best place for relaxation, but if your kids speak Spanish, they may have fun. The food is edible, however lacked variety and they did not have some of the things you would assume they would have like chips and salsa., tacos, or enchiladas. Breakfast was pretty good though. We were on the all inclusive plan, and the mixed drinks were pretty bad, so we had to stick with the cerveza and we ate out for dinner every night. Our AC in the room did not get much below 80, and we even kept the curtain closed all day to see if that would help. The beds were comfy and the rooms were clean, and we had a great view. The hotel really is right on the beach, but the vendors were pretty annoying and the sand if very grainy and kinda hurts your feet so take some good water shoes. I am aware of all of the problems and dangers in Mexico, but I did not feel endangered at any point in time, in any of the places we went, and we were out at all hours of the morning and evening. The work out room is pretty darn nice for a hotel, especially in Mexico. My group truly did have a wonderful time, the hotel has a wonderful location, however I will not be returning to the Copacababa. With that said, I have no hope of returning to Acapulco either, perhaps we were in the wrong spot or something, but I was hoping for a more 'Americanized' vacation, instead it felt like I was in Mexico City. I will probably be sticking with Cozumel and Playa del Carmen in the future.

The travel agent did not tell us that this hotel was a Spring break head office . It was noisy, day and night and the behavior of some guests was disgusting. But nobody cared. The breakfast by the pool was cancelled and we had our meals in a kind of cheap cafeteria, noisy, boozy and smoky. Broken glass and bottle cap on the beach A quiet guy from Canada

A high-class hotel, clean, with good service and excellent food. Terrific panorama of the ocean!The only thing I found a little unconfortable was the charged access to the net.

I loved the Copacabana, it was clean, centrally loacted to shopping, clubs etc. The staff were pleasant and helpful, the food was fine, there was enough of a selection that I always found enough food to eat. I felt safe at the Copacabana and so did my 14 yr old daugher. The Bay was warm and shallow and the beach very clean. The nightly entertainment needed improvement.

so i read the other reviews and i was like what losers.. who would make such a big deal out of stupid things.. I WAS WRONG this hotel initially was ok.. then the ac didnt work well so we got our room changed into a room that had an ant trail in the bathroom that never ended.. and horrible cold shower. so we switched back again into our old room. also as we stayed we noticed the pool get dirtier and dirtier each day. the food.. yeah DONT EAT HERE!!.. there was meal worms in the rice.. and im not talking about little ones that you barely notice.. im talking full grown fear factor worms. basically payt he extra 100 or 200 and stay at a nicer place.. you will thank yourself later. other than that the place was nice.

We were there July 22-29, 2006 and really had a great time. We are from Georgia and this was considered their "low" season so mostly native tourists so there was a language barrier, but hey, wasn't so bad. The staff was excellent, service excellent and amenities excellent. The only complaints were the elevators which were very slow so stay down low if you are inpatient. The all inclusive meals were the same all week so that was disappointing, but the food was excellent. On the beach you are constantly hounded by peddlers even on the roped off part of the resort. Do take advantage of a massage on the beach and you can get a good one for an hour $25-$35 dollars. They will bargain so pay what you feel is a good price. Just some advice on pesos or any other money. No one will take money that has been torn, even a slight tear and the new $10 pesos were not accepted everywhere. Take advantage of the Apple Vacations tours. They were excellent and worth the money. They are in the lobby daily. We definitely will go back.

the food is luvly and yhe service is 2 die 4 the rooms were also really nice with luvly springy beds and great food nice !!!!!!!!!!!!!

My husband and I just returned from our vacation and we loved it at the Copacabanna! It was clean, great service, in a good location and the food was good. It is probably not the best spot for young children. We left our kids (14 and 15) at home and we had a wonderful time. The beach is not the best spot for small kids. It gets deep very quickly and has a real undertow. The pool is not real large but is very nice. I would recommend it to anyone.

This hotel is awful on just about every aspect. The employees are rude and not helpful at all. The hotel is very dirty! Several times I ordered a glass of water at the pool bar, and there was gum stuck to the bottom of it in inside from someone earlier. I don't even know how they washed them and you would sure think that the bartender would see it when put the ice in it, but they don't care. The beach area that hotel owned was very dirty. The workers would try to cover up the paper and trash instead of picking it up. Broken beer bottles in the sand. And loud! They don't care that there are people screaming in the hallways, because several people said that they complained about that and nothing was done. Another incident we had there, was that our tour group was going to get to use a hospitality room for a couple hours after we had to check out until we left for the airport. So the hotel decided that my room would be the room at 1pm. I didn't mind until 10am and people were walking in while I was getting ready!!!! They didn't wait to give the people a key to my room at 1pm, they were handing it out at 10am to everyone!! I was not impressed, so when I went down to complain, they blew it off like I was making the whole thing up!! Other guests had bugs and lizards in their rooms, and pool was very dirty as well. Pay the extra money and go to a good hotel if you go to Acapulco. Better yet, don't pick Acapulco for your destination!!

We started coming to Acapulco in 2002 & always stayed @ the Copacabana. When we decided to purchase our own Condo one of the deciding factors was how close to the Copa it was. The entertainment was non-stop. We really enjoyed it alot. Now the Father has passed the business on to his son and gone is the open air Lobby Bar, the nightly entertainment. The son first appeared to want a disco, with all the very loud music, them he decided to go for the elevator type music. The place is clean, personnel, for the most is friendly and helpful but for anything else it is not worth the money. If all you want is a place to sleep & be close to the Discos, restarunts & bars, then this is a place to go. Don't pay for the all inclusive the food gets old after a few day and the prices have gone up so much since the change (Breakfast from $40.00 pesos to $149 for the same bufet). We were down there last night at 10 PM and nothing was going on, not even a radio for music by the pool.