Dreams Cancun Resort and Spa All-Inclusive, Cancun

Perfection is the first word that comes into my thoughts. This was the 7th time I have been to Cancun. This time I treated my 3 grown daughters to vacation in Cancun, as they have never been. We just returned Monday (7/27/09) and already I told my husband that we are going back this summer. This is my 3rd time at this hotel, and the first time since it was sold to Dreams Hotel & Spa. Cancun in my opinion is "the only place I will vacation" when I go to the beach! Dreams Hotel & Spa is now the "only hotel I will stay in". The staff was perfect, the room (dolphin view) was perfect, the food was to die for, the drinks are not watered down! This is the cleanest resort I have ever been in. We were waited on hand and foot. The in room mini bar and room service is free, most others charge you. I have stayed at other hotels in Cancun that have been terrible and the staff down right rude. Don't take a chance on one of those. If you want your vacation to be perfect, this is the only place to spend it, at Dreams!

We went here for our honeymoon, and after going here, I don't think we'll ever think any other hotel/resort is good. This place was a great value and a wonderful stay. We will go back again!

I thought the food was very good. The rooms were nice but could be updated. The wedding was amazing but the wedding planner forgot the videographer. I was pretty bummed about that. The tower beach is amazing and where we spent most of our time. All of our guests enjoyed it.

All the staff were amazing they couldnt do enough for us, the entertainment staff would take us out on the evenings which made us feel very safe we also got up graded to the dolphin veiw room which was amazing. i read someone said the sun would have been blarring through the windows but it was amazing the windows were all tinted so there was no problem there. overall i would say that dreams cancun made my hoilday and it was well located and suited all ages, cant wait to go back.

This hotel is better than your average all-inclusive. The food is not 5 star dining, but they offer a lot of options including 24 hour room service. It is large enough that it does not feel crowded and in walking distance to the downtown area. We also took advantage of excursions. The beach is beautiful and the staff is very attentive.

Just got back last week. My wife, 2 year old, and I first stayed four days at The Palace in Cozumel and then the last four days at Dreams which we had read was the best thing since apple pie. Somebody got it wrong. If I had to do it over again, I would have chosen one of the Palace resorts rather than Dreams. Here is a quick summary: Dreams: wider assortment of food at breakfast/lunch buffet; view from the Tower on ocean side was very nice because of how close it was to the crashing sound of the waves; no hot tub; no hammock on balcony; no royalty treatment; low quality rooms; Palace: super A+++ royalty treatment from the time we arrived to the day we left; hot tub in the room, hammock on the balcony, very friendly service, everyone did what they could to make sure you enjoyed yourself...as if they were all getting paid more than at other hotels and knew they would lose their jobs if a hotel guest complained about them. For those of you who want more detail: We paid about $350/night at Dreams to stay in the tower. We got a 4 night stay via Costco to stay at Dreams which cost about $275/night. At the Palace I felt like I was a high roller in Vegas. At Dreams I was treated just like any other person. We liked the Palace so much that we bought one of their deals which is similar to a timeshare. Dreams: - we got dropped off in out taxi at the front entrance, had to walk maybe 15 yards and search for the front desk/check-in area before we were actually and finally greeted by anyone. we were offered a cold hand towel to wash off our face. - Wider assortment of food at the breakfast/lunch buffets. - If you stay in the Tower like we did and get a room on the ocean side, your balcony has an excellent view of the ocean - but no hammock even though we paid more than $300/night. No hot tub (read on for Palace review) - My major complaint is with the room quality. Maybe it was 2 steps up from Motel 6 - probably a stretch, but the paint was chipped in the ceiling corners, the bathroom looked very old, just not a sparkling palace that I was expecting for the $300+ spent per night. - Dolphin area was nice and those with a balcony overlooking the dolphins had a great location except for the afternoon sun beaming into their sliding glass doors for 4 -6 hours. The Palace: - Wow! We stayed on the island Cozumel, and this was a Palace and we were treated like royalty. The taxi dropped us off at the front entrance, a Palace employee opened our taxi door, greeted us, took our bags, opened the hotel glass doors for us - at which time we another employee offered cold hand towels to cool off with, and no soon had that person left then another showed up offering us a nice fruit cocktail drink...my wife and I were just "wow!"... - our room (cheaper than at Dreams) was amazing with a hot tub and a balcony with a hammock. Great view of the ocean, but not as close as at Dreams. - the high class restaurants were about the same quality as at Dreams, the breakfast/lunch buffet was not as big...but the service was excellent. At Dreams, one breakfast my wife ordered juice which she didn't get, I later ordered coffee which I never got. The Palace meanwhile had excellent service. I remember at one lunch my wife dropped her fork and before she could bend over to pick it up the hostess - not the waiter or bussboy - the hostess had quickly walked over and picked it up. It seemed as everyone as the Palace always had a friendly smile and wanted to make sure you had a great time.

We loved the friendly, helpful staff. Our room was great and the restaurants were very good. We had a great time! The only thing we didn't like was how small the dolphin enclosure was.

I relied on reviews from past guests while planning a trip with my boyfriend to Mexico - hence the reason I am taking some time to write one, myself. I stayed at the Dreams resort in Tulum about a year ago and it was really great...I actually loved it. But the only reason that we picked Tulum instead of Cancun was because the Cancun Dreams was booked. So this year I def wanted to stay at Dreams in Cancun. Anyway - the pics made Cancun Dreams look incredible, but pics can be deceiving!!! Do NOT look at the pics and think that hotel really is astounding - it's not. Nothing in this place has air conditioning, which is great for all of you out there who love the ambiance of it all...but for ME - no thank you! Even the restaurants don't have air, so ladies - if you're planning on applying makeup or attempting to do anything (aside from a ponytail) to your hair, think twice. I really hated the food, which I absolutely LOVED at Dreams tulum. Even the air conditioner in our room was broken, and we had to wait two days before getting a new room. They kept telling us, "it will be better in 20 minutes." Finally my boyfriend flipped and they changed our room. The pool was ridiculously small, but the beach wasn't too bad. Actually the water is incredible, but that has no bearing on the hotel. One thing I will say - the highlight of our trip was snorkling with the Morning Glory. ABSOLUTELY DO THAT!!! It was incredible. I want to give everyone a heads up about this place. I am low-maintenance, easy going...it doesn't take much to make me happy. But with the money we paid to stay here, I expected more and was very disappointed. But a vacation is a vacation and Cancun is beautiful regardless of which hotel you choose!

The beaches were beautiful. On one side you have the Gulf of Mexico and on the other the Carribean. The service was wonderful... They treat you like kings and queens. The sunsets were to die for!

I love Dreams.My husband and I went for our honeymoon at it was excellent. Very fun, lots of good food. The hamburgers by the beach are awesome! The staff is friendly, the rooms were nice. Dreams is really close (walking distance) to the nightlife and shopping and there is a salsa club attached that was nice. I love it and we are planning to go back for our second honeymoon. We have already recommended this resort and will be bringing friends next year when we come back. It was definitely worth the money. I don't know that I had any negatives. The restaurants are great! Can't wait to go back.