Loews Le Concorde, Quebec City

The first time we stayed at this hotel was in 1997. We have returned every year since then. The staff is friendly and responsive. The service is wonderful. The location is an easy walk to anywhere in the city. Our room is always comfortable and the restaurants are great. We wouldn't think of staying anywhere else in Quebec City. The Loews is by far the best!

The hotel was beautiful, the staff exceptionally helpful, and the location perfect in Quebec City. Being from Texas, never having been to Quebec City, and it being New Years Eve, we needed a lot of assistance. The staff at the Loews Le Concorde were able to provide quick and easy directions to things we wanted to see and do as well as getting us a table at Gambrinus on New Year's Eve. We had a fabulous time, the rooms were great, and the price was definitely right. We will stay there again when in Quebec City!

A supurb hotel in a stunning city. Excellent service, well appointed rooms with comfortable beds. Only complaint is the cost of using the high speed internet. Why can Best Westeren and Travelodge give it away, and Lowes charges over $12 a night? Expecially when a high speed connection is less than $50 a month in your home.

Love the Loews. Always clean and attractive. Loews is convenient to everything in Quebec City. It's proximity to the beautiful Fields of Abraham is an extra benefit and the view is second to none.

Bilingual staff; very, very friendly people. Just try any basic French and they are all yours! Everyone on staff will help with the French language, if you desire. Prompt response to any request. Excellent restaurants,(breakfast and dinner) both at the revolving roof top, L'Astral, and the first floor lounge restaurant, Galerie Tapas. Recently remodeled, the rooms are exquisite, and have a coffee maker and robes to die for! The beds are very comfortable and clean. The bedding is high end as are the curtains and drapes. Luxury fabrics. Nice bathroom. Ours had a single sink -- I'm used to a double sink. Again, beautiful decor. Ample towels, more can be requested and they'll arrive within minutes with a cheerful "bonjour!" The entire hotel is extremely tastefully decorated. The hotel overlooks old city Quebec, the St. Lawrence River, the Citadel, the Plains of Abraham. We were on a high floor. Every room has an impressive view. No need for a car: dining, boutiques, historic and old city sight seeing are all within easy walking distance. We didn't use the pool or the exercise rooms so I can't comment on those.

very nice and clean,good location but looks like there is a ghost on the 6th floor where we stay but the ghost don't bother our sleep.we have a good night sleep and very comfortable bed.

My famly and I visited the hotel in June 2007, if you would like a great stay, please ask for a room at the top of the hotel. All rooms are remodeled. I stayed on the lower level and the rooms looked like I had just stepped out of the 1980's. The hotel staff was okay.

The staff was considerate and helpful and were very gracious, considering our group consisted of 30 high school students on a ski/snowboard vacation in february. the only drawback was that breakfasts and dinners were not at the hotel. it didn't seem that they were set up for student groups there. the hotel on the top floor was lovely, but not tailored for our group. however, i'm hoping to go back and try it out on my own!

While I agree with another review that said they need more elevators, ice machines, and shampoo bottle replacements, on the whole we really liked the hotel. The beds were the most comfortable I ever slept in, other than my own. No morning backaches. The restaurant (L'Astral) on the top floor revolves and gives you utterly magnificent views. If you like Manhattens, try one there. You will love it. We ordered a three course meal that was abolutley impeccable. Our waiter was helpful, friendly and was not stuffy at all. One night the view was snowy, misty and moody. The other night was clear with sparling lights as far as the eye can see. One more plus, the hotel is very close to a very nice fine arts museum. Be sure to visit.

I give them 5 stars on everything except: even though our vacation was prepaid, the put a hold on my visa of $220+ on each day that we were there, at one point they had a hold of about $1200 on my account and even I talked to front desk and they agreed with me, noone could explain why it was there. I checked out on 7/30 and it took until 8/4 for the holds to go away. Also at the restaurant at the top, "the view is magnificent and their service is outstanding but their food is not very good. we ordered the chataubriand (forgive spelling) and it was stringy and tough, we had it twice" other than that, by all means, I don't think you could stay t a better place.