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The Westin Harbour Castle Toronto, Toronto

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1 Harbour Square, Toronto, ON M5J Canada
Good for a weekend...
By Claire, 09/14/09
 
 
 
 
 
Average User Rating (57)
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$243 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Set on the shores of Lake Ontario, the Westin Harbour Castle, Toronto offers luxurious accommodations in the heart of cosmopolitan Toronto. Its 977 rooms and suites overlook the lake and the city skyline and offer... More »
Set on the shores of Lake Ontario, the Westin Harbour Castle, Toronto offers luxurious accommodations in the heart of cosmopolitan Toronto. Its 977 rooms and suites overlook the lake and the city skyline and offer all the amenities and comforts. Hairdryers, coffeemakers, irons, refreshment centers, and bathroom amenities are only the beginning. Relax in the hotel's fitness center, with indoor swimming pool, squash courts, outdoor tennis court, massages, whirlpool, sauna, and steam room.Dining is always a pleasure at the Westin Harbour Castle, Toronto. Toula serves fine Italian cuisine representing the country's 21 regions. Its 38th floor location has panoramic views of the city and the lake. For lighter fare, try the Chartroom, open for three meals daily, or the Coffee Bar, serving coffee and light snacks. The Lobby Lounge serves cocktails as well.
Amenities: Air Conditioning (In Room), Newspaper (Free), Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker, Balcony/Terrace, Mini-Bar
Hotel Details:
  • 977 Rooms / 35 Floors
  • Built in 1974
  • Babysitting or Child Care
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Car Rental
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Administrative Services
  • Concierge Services
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Fax (For Guests)
  • Gift Shop
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Pool (Indoor)
  • Tennis (Outdoor)
  • Hot Tub
  • Bicycling
 
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Yahoo! User Reviews

 
 
 
 
 
33 reviews for The Westin Harbour Castle Toronto, Toronto
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Good for a weekend stay
By Claire, 09/14/09
I stayed here for a conference. Although the bathroom looked like it could use a harder scrub, the room was large and comfortable with a great view of the lake. Yes, the location is a bit out of the way, but it is only a 10 minute (or less!) walk to Union Station. The service was supper friendly! I could not believe it. The food was over priced, but delicious.
 
 
 
 
 
2 of 3 Yahoo! Users found this review helpful
Great Hotel!!
By A Yahoo! Contributor, 03/21/08
The breakfast buffet was absolutely fabulous! The employees were very friendly and easygoing, so all in all it was a memorable stay!! The room was excellent, the barfood was great,and I felt like James Bond, walking across the foyer!! One drawback, however is that the smokers area are way too withdrawn from the main entrance. Regards Allan from Denmark
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
bed bugs
By A Yahoo! Contributor, 11/24/07
my room had bed bugs, then when I went to another hotel, the bed bugs were in our luggage and then infested our loveyl room.
 
 
 
 
 
6 of 7 Yahoo! Users found this review helpful
It was just Alright
By A Yahoo! Contributor, 11/06/07
Overall the hotel was nice, but the furniture in the room was dusty... especially under the flat screen television. We had also ordered a continental breakfast in the morning, "a basket of pastries, fresh fruit, juice, coffee, water", which turned out to be one pastry and about 5 small peices of fruit for the two of us. We actually had to call down to service and ask for our actual order, which he argued to me over the fact that what we had ordered was not what we received. I wouldn't choose to stay there again.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
Bed bug bites
By A Yahoo! Contributor, 08/21/07
I was bitten by bedbugs when I stayed a night at Westin, which left several itchy red welts that form straight lines on my thigh. Buyer Beware.
 
 
 
 
 
5 of 8 Yahoo! Users found this review helpful
Great bed and amazing view
By A Yahoo! Contributor, 03/20/07
My sisters and I stayed here for two nights and enjoyed our stay very much. The bed was luxurious and the view spectacular. There was a definite lack of information about services in the room - was the coffee free or would we be charged? Was there a fee to wear the slippers and robes they provided? Coffee and muffins that we ordered from room service cost us $38. On the second morning we got wise and went to the cafe inside the lobby and paid $12 for the same order. We enjoyed the Spa, although it was overpriced. On our last day we sat in the lobby bar area in big wing-back chairs and had cocktails and nachos. Great atmosphere and delicious snacks! If I had the money, I would go back here. The beds are worth it!
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
How Amazing
By A Yahoo! Contributor, 01/17/07
Harbour Castle is great! They pool/hot tub were clean and the pool area(deck) was comforting. Our family has been there 5 times already!!!!! Go there u will be surprised
 
 
 
 
 
3 of 5 Yahoo! Users found this review helpful
Loved the beds!
By Sara, 01/04/07
I have to say that my favorite part about staying at the Westin Harbour Castle was that they had excellent pillows and beds. The duvet was a down (or synthetic?) and so warm and cozy. I also enjoyed the hot tub and pool. It's not huge, but it was pretty. We're going back next week and I'm looking forward to it.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
Some of the poorest quality cusomter care I have ever received
By Nick G, 11/15/06
I recently stayed at the Westin Harbour Castle in order to attend a medical conference nearby and was disgusted at the level of service that I received. The hotel itself was nothing out of the ordinary but it was the level of customer care at the desk that left me speechless. The desk clerk had us waiting at the desk for over 30minutes without giving us a word. He simply took our payment and without a 'thank you' or 'goodbye' he walked away. Atrocious. Whatever you do, do not stay at a hotel that makes you feel like cattle as this one does.
 
 
 
 
 
2 of 7 Yahoo! Users found this review helpful
Dont Bother!
By Scorpio, 10/25/06
My husband visited the Westin Oct 19-24,2006 for a veterinary conference. Despite a $350.00/per night room, it was lacking. The Fire Alarm went off twice during the stay. Why? On the morning he left, there was no hot water.(remember its Oct in Canada!) Impossible to shower in the freezing water and hard to even shave. The food was mediocre at best. No change in menu- same buffets. Breakfast especially dismal. Not a bad hotel for a hundred bucks a night, but for the outlandish rates they charged, they certainly did not live up to the pricey rates. Surely there is a better value. Next time we'll look harder. Don't Bother with this hotel.
 
 
 
 
 
3 of 4 Yahoo! Users found this review helpful
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