The American Club, Kohler

For a part time job I am a secert shopper I would love to do a review on the American Club and truely give my honest opinion on how the up a dee people live . But of course there is no one that would let that happen because the people of Kohler Wi. are to good to know the truth . right me at pttkurtz at yahoo dot com if you want me to review your business ...

Great Bathrooms and Comfortable Beds, Wonderful Cuisine, but WAY too pricey. The rooms must not get used very much as ours was full of dust. The bathrooms should be unbelievable, but they are not, they are old and need updating, especially at the price they are charging.

Beautiful gardens, excellent service, nice restaurants but the accomodations were moderate at best. Rooms were old, outdated, small and not what you'd expect for the price. Marginal on style and cleanliness. The spa and golfing were GREAT.

When someone says Kohler, you immediately think of great bathrooms. That was what we expected upon arriving at the American Club. Old word charm with exceptional bathrooms! When we checked in we were asked if we wanted to UPGRADE to a deluxe room. Since it was explained that the difference was a larger bathroom, we said why not. Our deluxe room #274 was a huge disappointment. Having recently finished a new home search, had I seen this bathroom in a home we were looking for, my first comment would have been “We need to gut this bathroom”. As a marketer, Kohler missed the boat in using this room to wow its guests and show how amazing Kohler products are. Maybe 30 years ago this was a nice room. Now it is dated! I have stayed in many other 5 star spa resorts and hotels like the Phoenician, The 4 Seasons and the Ritz and expected this property to at least be on par. The spa and golf courses were nice, the rooms are in dire need of renovating. We also dined in the Wisconsin room for dinner on Saturday night. We made a reservation for 4 @ 7:30. We arrived at 7:30 and were brought to our table. The table was set for TWO! Our spouses needed to STAND while they brought over 2 chairs and table settings! Once being seated, we noticed that the table was wobbly and spoke to THREE people before someone finally acknowledged it and asked us if we wanted to switch tables which we did, again having to wait for them to set it up. The restaurant was NOT crowded, yet getting a refill on coffee or water was a chore. In addition, there was absolutely NO AMBIANCE in the room. Some nicely placed lights on dimmers would have done wonders to create a more intimate atmosphere. Because there was NO OPTION for an ala cart Sunday breakfast around 11:00 we had to eat the Buffet in the Wisconsin room. The food was delicious but given it was not crowded; they should have placed the one LARGE PARTY that was there, away from the traffic pattern of other guests trying to get to the buffet. Since they constantly were "milling around each others seats”; there was a constant blocking of the aisles. Would I recommend this hotel to anyone else? NO WAY! It is out dated and needs to rethink its service and planning. For $300/ night I would have expected something better than a run down Marriott or Holiday Inn! My room at the COURTYARD MARRIOTT was much better than this room!

Kohler, WI itself is a beautiful place, while it may be small, the property and housing are all beautiful. The Kohler plant barely resembles a factory. The American Club is the best hotel that I have ever been to. The rooms are large and spacious, the people who work there are so helpful. The gardens are gorgeous as are the pieces of artwork that surround the hotel. The buildings are quiet during the night and if you do have a taste for the nightlife, the Horse and Plow is very fun. All in all, we are already planning our next trip back!

My husband and I stayed at The American Club last year (actually it was a total surprise-he packed us up and we took a ride uner the guise of going out for a steak. I never knew where we were going but once we got there, it was clear why I couldn't find my curling iron that morning). The service was out of this world, the people were sweet and beyond curtious and helpful. When we got there to check in, I questioned my husband if he had remembered everything- he forgot my contact case and solution, which seeing he had everything else to remember (and keep it a secret) was no big deal. I was just happy to be there. The doorman went to the little store and got me a case and solution which was so sweet, seeing I didn't ask, he just went and got it for me. It may seem like a "little thing", but there were lots of little things that made our weekend wonderful. The Sunday brunch was out of this world. The staff were talkative and made you feel at home. My husband and (and children) travel a lot, but it's rare we go somewhere that is home away from home. The only place I would avoid is a restaurant that they suggest when you go up there. It's not the Italian restaurant (which was fabulous) it's the other one which is more of a rustic atmosphere. The food was over priced and equivelant to Denny's. It was wonderful (for my husband) that they bring the car to the door for you, warmed up and ready to go. I'm spoiled, my husband always does this for me, but he got to relax that weekend. They really roll out the red carpet. If you have the means to go, please do. Just avoid the one restaurant.

Uneventful. My wife and I celebrated our anniversary at the American Club. Our first night away from our two children. We were expecting a “resort feel”, sprawling grounds, a stately sign in front, a long driveway leading up to the main building. Instead you drive down Highland Drive and what you see leading up to the American Club are homes, a strip mall a high school football field, the Kohler Design center, the factory to your left and then you pull into a parking lot on your right and there’s the Club. We felt like we were on a college campus. The reason you won’t find many photos of the outside is, it would be hard to not include the homes that surround the Hotel. A standard room is just that, standard. The closet housed the TV and bar, so there was a wardrobe closet in the room which takes up too much room. The widows are small with plantation blinds so not a lot of light gets in. The bathrooms were standard. There was no hairdryer in the bathroom and the only hint of a 5 star resort was the phone in the bathroom. The tub was standard In size but had Jacuzzi jets. The hallway ceilings are low I felt like I was on a cruise ship. The bed and comforter were great however. We went to the Horse and Plow for lunch but it was full. That’s it full. No recommendation for another option. We walked over to Quizno’s Subs in the The shops at Woodlake, it’s a strip mall. We did a little shopping. No stores of substance. The mall could have been anywhere. We felt removed from any resort feel. We were really looking forward to using the Spa but found out we couldn’t get in. “There we no lockers”. This was at one o’clock on a Saturday. I remember when I booked my reservations three months in advance I asked if reservations were needed just to use the Spa and I was told no, reservations are not taken for general admittance but not to worry. Kohler uses the Spa as a big selling point, but keep in mind if you don’t book a service there is no guarantee you will get in. We were willing to pay $25.00 each to use the facility, hearing so much about the pools and the 4th floor area with the fireplace, skylights and Jacuzzi etc... They said they would call us when there was an opening. We left our cell phone number so we didn’t have to be close to our room. We also mentioned this to the concierge at the hotel that this had happened and they seemed very surprised like this has never happened before. But 2 different concierges didn’t seem to do anything about it. The Spa called at 6pm. They called our room not our cell phone we were just lucky to be there. We had dinner reservations at 8 so going to the Spa that day didn’t work out. We got in on Sunday for three hours before we had to leave so didn’t enjoy it as much. We also had to do all the legwork, Sunday morning we called the concierge and asked if she could help us out. She transferred us to the Spa. The Spa again gave no guarantee but said we should be able to get in. A very nice Spa though, 5 stars. The design center, was cool. The Winery Bar was great, very posh. The Immigrant Room had a more limited menu that what is on the website. The food was O.K. It was overpriced. The room felt dated not romantic at all. Service was good. We decided to finish the night with a drink at the Horse and Plow, there was a big crowd and it took a while to get a drink at the bar, we ended up leaving, it felt and looked like a standard restaurant void of any character. Breakfast in the Wisconsin Room was great. If you like old hotels, staying close or within the building, drinking tea and eating to pass the time this may be the place for you.

It is likie one of the best place ever because u get treated like a king and even better then 1 i loved it you guys have to go

The american club in Kohler WI. Has a pretty good location and is great! they have beautiful resturaunts and amazing rooms. my kids eccpecially enjoyed the ice cream parlor.

I loved the food and service. The beds were so comfy. My kids went with a really nice babysitter while we went to a fancy restraunt.