Howard Johnson Inn and Conference Center, Salem

I don't know where to start...The ice machines were overflowing and broken on every floor which caused the steps to be a sheet of ice. The elevator was noisy and shakey to where I thought I was going to get stuck in it. The heater in the room was broke. The wallpaper was peeling off the walls. There was what appeared to be blood stains on the phone. There were also stains all over the room. The bathroom was filthy. The internet did not work. I actually slept above the sheets in the clothes I wore that day and had to use my coats as a cover and my sweatpants as a pillow because I was that afraid. Don't stay here

We were supposed to have an upgraded room. Beautiful view of the mts, non smoking, upgraded room. What we had was a room that smelled like an ash tray, had burn holes in the carpet and an huge burn hole in the bedspread. The bathroom ceiling was falling in and this room was not very clean. I will say the bed, the sink, toilet and tub were clean. Other people at this motel had to change rooms because the shower would not drain and there was a terrible smell. I agree with the other review, the breakfast buffet needs some work. This was certainly one of the very worst rooms I we have ever had the displeasure of reserving.

We chose this location only because it has a pool. Upon arriving at the hotel we found the pool to be completely green and unusable - although desk staff said it was open?? We also experienced power outage and, upon returning from breakfast at 10am, the maid service was cleaning our room as if we had checked out - checkout was not until noon. I am still trying to get some sort of compensation for this terrible stay but customer service at the hotel is non-existant and national HoJo customer service isn't turning out to be much better. Avoid this location if you expect to be treated like a guest - there are other hotels in the area.