Centerstone Inn Newport News, Newport News

The sink handle came off, the outlets didnt work.. oh ya did i mention we had 8 people between two rooms (2 fmailies with small children..) and only had FOUR towels and they wouldnt give us anymore!!! the place stank... i dont even know where to begin... just plain awful!!!

Where do I begin... It was 11:00 p.m. Monday night. I rolled in after being on the road for 13 hours. My boss had already acquired this gem of a room. After relaxing for a couple hours before going to sleep I noticed a bug on my pillow. Being very tired I flicked it away meaning to forget it and go back to sleep. Curiosity got the better of me and I investigated further with my lighter. A tiny,translucent,blood filled bug sluggishly tried to retreat from the bed! I pulled back the mattress cover only to find between 8-10 more creepy crawlies! BED BUGS GALORE! Left like the place was on fire (full refund of course). This place should not be renting rooms.

Me and my wife were horrified. It looked like something from a "third world" country. Every thing in the room was in disrepair. The shower was hissing and when we tried to shut it off, the handle came off in hand. The bed was a shamble, holes and tears in the mattress and box. The comforter was dingy and only hid the nightmares of what lay beneath. The so called "jacuzzi" was a small jet tub and could have come from Habitat for Humanity, but most likely it was handed down from a past relative. The carpet felt greasy even with our shoes on. The paint on the walls didn't cover the cracks in the paint or the walls. House keeping delayed us upon check in. "Rooms' Not Ready Yet!" she yelled, as we exited our car after checking in with the office. It was like being "punk'd" but for real. If you happen to drive by this one, KEEP DRIVING.

The pictures that are used on-line to advertise are out dated! The rooms had mold on the walls, cigerette burns in the comforters and no plugs for my curlers/hair dryer. I was not pleased at all. I ended up check out the next morning!

This hotel was awful the room was dirty. There was no clock, phone, or any ameneties that are mentioned on the hotel website. The only good thing is the lacation. But besides the location the hotel was gross. You dont get what you pay for.

I even took pictures (on a std camera, though)... It was my first experience w/ airline & hotel through Yahoo. This place needed the wall paper to be stuck to the wall, the bedspread not to be damaged, the inside of the lamp shade to not be peeling away, etc. Major renovation...repair, patch, paint......