NO STARS!!!
By A Yahoo! Contributor, 8/18/05
This was the worst motel experience my family and I ever had! Made reservations 4 months in advance for my daughter's graduation from Texas A&M University on 8-12-05 and needed 5 rooms the nite before--only received 3, and needed handicapp rooms for very handicapped persons. The motel clerk was so unprofessional and rude, and did not offer to help us one little bit, and further, she stated that all the rooms we did have were upstairs. I had called numerous times in advance to assure we had the rooms we needed considering we came to Bryan with friends and family. Everthing about this motel is unprofessional---their word is NO GOOD!! I had received a very good rate from Orbitz for $43.00 a room, and on the eve of graduation, if I had to guess, we were being bumped in order to sell the rooms to people who would pay more. We sat out in the parking lot for well over an hour trying to figure out this nightmare, and finally, Orbitz found us the rooms we needed at another motel. We counted on this place for accomadations for a major event in our lives, and were let down 100%!!!