La Quinta Inn Texas City, Texas City

I was traveling to TX City from FT Hood TX for a maternity photo shoot on Galveston Beach. I called ahead to inform them that I was unable to leave FT Hood until 9pm so that's a long drive. 4.5 hrs after I left, I FINALLY arrived to find out that my reservation was canceled because I didn't check in on time. Thankfully the man at the front desk got everything fixed and he informed me that my room was on the 2nd floor. I was 8 months pregnant traveling ALONE. This same kind man did not tell me where the closest set of stairs were so I was walking throughout the whole area trying to find stairs while wheeling behind me 2 suitcases, a mirror, and a makeup case. I then had to wake up at 7am for my shoot in which I was gone until 1pm. When I came back, I lugged my huge suitcases up the stairs as SEVERAL workers watched my huge pregnant belly trying to get up these stairs as I get to my room, MY KEY DIDNT WORK!!! No workers were in sight now, so I again took EVERYTHING back down stairs to ask why. My reservation was canceled AGAIN. The lady rudely told me that if I did not have a confirmation number that I could not keep this room because it had already been booked for someone else that night. So I kindly told the lady that I had the confirmation in an email that I have had this room booked for 3 weeks now and there is no way that I did not pay for 2 nights. I now had a baby shower to get ready for as I am exhausted and argueing with the people at the front desk. They finally got me back into my room and I MYSELF noticed the stairs that led right up to my room. So, there I went again with all the bags of stuff I needed and again, with not an OFFER of help from anyone there. After the baby shower that night, I decided not to leave the gifts in my car simply because of how paranoid I was about being here alone and how horrible the weekend had been anyway. So I began my 5 trip back and forth journey with workers there just watching me carry bags and boxes of stuff up to my room without a word. I was very dissapointed. AND THERE WERE NO FRIDGES!!! I was soo mad that I just bought fruits to snack on for the shoot and I couldn't even refrigerate them.