Hampton Inn Memphis-Poplar, Memphis

My Husband and I found this hotel to be very clean, which is most important for us. Furniture was modern and bed was VERY comfortable and I am a big mattress critic! There is a train nearby, but I didn't find this to be an issue as we slept right through the night. Breakfast was nice-basic foods provided, but adequate. Staff was very friendly as well. I liked the location as it was in a very nice neighborhood of Memphis with lots of restaurants and shops nearby. Pretty close to the interstate as well so it is easy to head downtown if desired. There is an exercise center as well. Overall, we were very pleased, especially with the affordability when considering how nice it was and we have discussed this being our hotel of choice to stay at when we visit Memphis again!!

My wife had stayed at a Hampton Inn in Oklahoma City and just bragged about the quality of her stay. So, I booked us a room at the Hampton Inn in Memphis close to Beale Street. It was absolutely horrible!! The bed was the hardest bed I've ever slept on. I woke up with a terrible pain between my shoulder blades. I would have been better off sleeping on the floor. The heating/cooling in the room was joke. There wasn't a thermostat, it was more or less "on" or "off." The fan ran all night, and I woke up congested. The breakfast was the worste breakfast I have ever had - period!! The gravy was terrible, not sure how they cooked the eggs. The instant cereal wasn't even good because the hot water wasn't really hot enough. To top it all off, when I got my receipt the next morning I found out that they charged me to park in their parking garage!! No one ever told me up front that I would be charged to park in their garage. Where else was I suppose to park?? Point is, I have stayed in hotels and paid half of what I did for the Hampton and had better rooms, better beds, better breakfast and DID NOT have to pay for parking. This one Hampton has ruined it for all the rest. I will NEVER stay at another Hampton.

We spent this past weekend there and the power went out on Saturday afternoon as we were preparing to go to a wedding. No power for 2 hours, no flashlights, no compensation, nothing. Not even working phones to contact their headquarters about the service. Hot water went out shortly after. Eggs at breakfast were shaped like a sausage patty and tasted like they came out a box in the back of the warehouse. Dirty floors, leaves all over the pool as it was not covered at night. Extremely close to the railroad tracks with hourly trains you can hear from miles away. Will return to Memphis because of family, but will never return to a Hampton Inn. Holiday Inn Express is our brand of choice and we will be sticking with them.

I loved the fact that they have a breakfast bar,since I travel with my three pre-teens who have a hearty appetite.we needed an extra bed and were given a cot for the smaller girl to sleep on.They really enjoyed deciding who would get to sleep on it.One night i even won.

The hotel is clean and the staff is excellent. They are so helpful, kind and friendly. It is my favorite place to stay on business trips.

The staff was very friendly. Especially the nightshift manager. The beds were small for a double/double. Plenty of pillows and towels in the room, plus an extra blanket in the closet. Two computers down stairs for guests to use. 3 excercise machines on the first floor. Free breakfast included eggs, ham, biscuit and gravy, cereal, muffins, bagel, fruit, cranberry & orange juice and coffee. Not the best breakfast in the world, but it's free. The only complaint during my stay was the false fire alarm. Plenty of nearby restaurants and close to 240 freeway.

Terrible service, staff is slow, hotel is dirty. Ice machines don't work, no health club. The worse I've stayed in for Hampton which i normally enjoy and recommend. Do not stay here unless everything else in town is booked.