Not real impressed
By A Yahoo! Contributor, 08/08/09
We were there for 2 nights in mid July. The location is great and now the Trolley Stop is right out front, or within walking distance to Gatlinburg. This Motel was taunted so highly on the internet, but beware. Overpriced. When we booked we were told no deluxe rooms were available, so we took a standard room. Not even a coffee maker. When I asked about one, I was told by the staff that for an extra $20 nightly I could have one. Also their breakfast was good, but they don't even put it out until 8 am. Most early risers and people wanting to get on the road were complaining. Even no coffee. But the biggest complaint in traveling with 2 children was the so called 2 great pools-----One was completely closed and the big pool with the waterfall was dirty around the area. And their so called rec room with ping pong was a joke. I hot dirty room up some stairs off the office and the tables were rickety with trash all over the floor. It seemed if you asked for directions or suggestions they were short and abrupt. The room was dated and smelled of smoke. I read some reviews that said smoking was on 1st floor only------We had to take second and was told that was all that they had and the second floor was the smoking floor. Also seemed to attract crowds of rowdy loud guests. Will not use this again. Found out later could have gotten better accomodations at the same price. Don't waste your time.