Brookside Resort, Gatlinburg

My husband is an engineer & we travel W/ his job. We stayed here for 3 weeks between assignments... REALLY NICE! Our room had a kitchenette & everything! Very quiet, very nice - no problems @ all. Nice, big pool, weight room & games 4 the kids & adults. There's a beautiful creek that runs through the back of the property, and a sweet, little covered bridge. Steve & his family go out of the way 2 make U feel welcome & comfortable!

We got the super deluxe honeymoon suite, and there was nothing super or deluxe about it. Unclean, dead bugs on the floor and in the bed, ants crawling, no coffee for the coffee pot. Pool was dirty too. It was just very old and run down. not impressed with the view either, with all the old junker cars right behind us... Needless to say, we will never stay there again. Warning to all soon to be newlyweds! DO NOT waste your money at the Brookside Resort!

This hotel had a great pool for cool kids. Emily saw a HUGE bear walk by the pool. Her mommy screamed, BEAR!!!!!!! McKinley and Emily ran under the table when McKinley had to leave. The hotel was AWESOME. They had great breakfast. We usually eat rattlesnakes, but we ate cereal and yogurt donuts. The people were very nice.

We were there for 2 nights in mid July. The location is great and now the Trolley Stop is right out front, or within walking distance to Gatlinburg. This Motel was taunted so highly on the internet, but beware. Overpriced. When we booked we were told no deluxe rooms were available, so we took a standard room. Not even a coffee maker. When I asked about one, I was told by the staff that for an extra $20 nightly I could have one. Also their breakfast was good, but they don't even put it out until 8 am. Most early risers and people wanting to get on the road were complaining. Even no coffee. But the biggest complaint in traveling with 2 children was the so called 2 great pools-----One was completely closed and the big pool with the waterfall was dirty around the area. And their so called rec room with ping pong was a joke. I hot dirty room up some stairs off the office and the tables were rickety with trash all over the floor. It seemed if you asked for directions or suggestions they were short and abrupt. The room was dated and smelled of smoke. I read some reviews that said smoking was on 1st floor only------We had to take second and was told that was all that they had and the second floor was the smoking floor. Also seemed to attract crowds of rowdy loud guests. Will not use this again. Found out later could have gotten better accomodations at the same price. Don't waste your time.

Rooms were very clean and spacious. Loved the streamside balcony. Sat out every night and listened to the water. Will book this motel again in June 09.

We stayed for ten days, ending the July 4th weekend and had a terrific stay. Our kids loved the pool, with its two slides and waterfall. The pool was very clean as far as we were concerned. While the rooms are a little dated, they are very spacious and well-cared for. The staff was very helpful and efficient. And the location was terrific. A nice walk to downtown Gatlinburg. Convenient shops across the street and a grocery store a short drive away. Very pretty location as well - our kids loved playing tin the brook. We are definitely planning on returning.

This was our fifth year here. We always go for the July fourth stuff and stay for four days. Well when we arrived there was trash in the rec room.Four days latter the same trash still there.The pool was very dirty and cold. This is not the same great place it use to be. What a shame. we liked it so well but i think its time to move on. I wonder if they have new owners.

Stayed at the motel for 4 nights and really loved it. The best part was the balcony on the stream. Every evening was spent on the balcony! Within walking distance of just about everything. Will stay again when we go in 09'!

our party had 5 room reservations ( over $1000) , there was one couple that could only stay 1 night. ( this was a holiday weekend) they would not let the one room stay for one night. i will never use this motel

I loved Brookside Resort! If we go to Gatlinburg next year, my husband and I are definantly going back!! The price was very reasonable, the staff were super friendly, and it was just around the corner to all the attractions. My husband and I walked everywere, it saved us parking fees and was a good workout.. Last year we stayed in a cabin, and found that we spent more time at attractions than we did in the cabin, so we got this hotel this year, and we were not disappointed..We had a good time and we will definantly be back to Brookside Resort!!