Best Western Pier Point Inn, Florence

LOOKED GOOD FROM THE OUTSIDE, but once I got in the room it was ice cold and the heater though on, didn't get past 60* all night. The toilet ran all night also, and the head of the bed was about 6 inches lower than the foot due to the floor slope,so I didn't get much sleep. I was refused a handicapped room though requested so I had to bring the breakfast back to the room for my husband. It was cold and the sausage was still uncooked. All this for 130$. I was made to feel that it was my fault for the broken equipment and not offered a discount or apology for the lousy room. I'll Never stay there again! And I do not recommend it. I wish I'd stayed at the beach hotel instead. Much better for the same price