What a disappointment!!
By A Yahoo! Contributor, 3/22/11
What a disappointment!! We chose this place because of it's location and value. But we didn't get anything near what we expected!! It's in a beautiful location with the "historic" attached to the name, you have certain expectations. Well, if you choose this place, don't have high expectations.
We were visiting family in Mt. Vernon so this place was perfect. But...............the cleanliness was a HUGE disappointment. I'm not a near freak, but when you pay to stay somewhere you expect certain things. First, the room appeared like the owners need to check behind their staff. The need for new linens is obvious, the bed spreads had stains on them and the towels.................OMG!! We got hand towels, on multiple occasions that looked like someone had washed their car with them and then put them back in the laundry. We had to ask for more than 2 towels, there were 3 of us, and even had to request to have the floor vacuumed. On our first day we had breakfast in the resutrant, provided to guests at a very reasonable rate, that was even a disappointment, scorched eggs are not very appetizing. I think they need to really take a look at their staff and reevaluate. I would have loved to recommend this place to anyone who is visiting the area, but after our recent experience, I would NOT.
My suggestion, take a little pride in who is representing your establishment and the cleanliness and it could be a great place to stay. Most people who are in the area visitng are interested in the historic locale and would appreciate the location and value, but the service leaves a LOT to be desired.
The owner has reviews hanging in the lobby, I think he really needs to take a look at some of these reviews and make some improvements, or he will end up having nothing more than a boarding house for the locals and not the historic inn that is advertised.