The worst customer service we've ever had!!!
By A Yahoo! Contributor, 02/05/08
The power was out when we woke up in the morning and so we couldn't see anything. We couldn't take a shower, comb hair etc. Of course there wasn't any hot coffee either. I asked for a room rate discount and was denied any compensation. The manager called the next day to confirm that they would not refund any of my money. PS The sheets were as rough as sandpaper.
