They don't want customers!
By A Yahoo! Contributor, 10/14/05
I couldn't believe it. I called to get a reservation, they had rooms available but when I was transfered to "customer service", I was told there was a 2 night minimum. This was in the afternoon of the night I wanted to stay. When I asked if they were just going to let rooms stay vacant rather than have someone there for 1 night- I got a very uncaring "yes". What genius thinks it's better to leave rooms empty. So much for customer service, they don't want your money.