Radisson Hotel Rochester Airport, Henrietta

My fiance and I were traveling back from Niagara Falls when our car broke down. We had to WALK to the closest hotel and it just happened to be this one. Knowing that the car was going to cost a bunch, we were very tight on money, so once we saw where we were going to have to stay, we expected the rates to be outrageous.We were lucky enough to get a king room and the woman at the front desk was very understanding of our situation and tried to give us as many discounts as possible. All of the rooms have been recently redone, so everything in our room was BRAND NEW! Even the sleep number bed. Room service was fantastic and overall this place is just amazing. The room was immaculate and I would definitely stay here again. Very clean! A+

We have stayed twice at this hotel, the last time in 2005. The first time we stayed there was a power failure, not the hotel's fault, admittedly. The second time we stayed, there was a problem with the key cards, and we could not get into our room! (after 7 hours on the road). It took a while for this to be resolved but we did finally manage to go to bed. Although the staff were doing their best, the hotel is definitely not worth the $132+ room rate - I would expect a pretty fancy hotel for this, but it really was no better than an average price hotel, and worse than some. We stayed at the Hampton Inn last time and it was tons better and also less expensive. The biggest advantage was that it was right next to RIT, where 2 of our children are attending college. However, even with this advantage, we will not be returning.