Holiday Inn Midtown, New York

We got a great deal on our room at this Holiday Inn, but after reading other reviews about how dated and run down this hotel is, I became nervous. I was also concerned about being put in a smoking room. I am very sensitive to the smell of smoke and would be miserable sleeping in a room that reeks of smoke. A few weeks ahead, I called the hotel to tell them my concerns and they pleasantly assured me that I was in a non-smoking room. Our check-in was swift and our room was spacious. The lobby was clean and pleasant. Our maid was super attentive. In fact, everybody we encountered was friendly and helpful. No, it is not a high-end, elegant or modern hotel, but it was comfortable and clean. And you can't beat the price or fantastic location. I would absolutely book there again.

the internet wifi is horrible it keeps dropping every 2 or 3 minutes i like the big room and the antique style bathroom other than that no complaints it just needs to come into the 2000's theres no plasma tv room seems like it hasnt been updated since the 80s

Have stayed at many Holiday Inns and this one is horrible. From the non-smoking floor that reaked of smoke, to the mold in the bathroom and crumbling ceiling spakling, to the shower spiget that flew off when in use and caused a current of water full of oil and debris to spray on my body, to the room that was not even cleaned by 5PM. We are checking out and moving to our favorite, On the Ave Hotel. Not worth saving $50 to stay at this Holiday Inn.

This is a clean, comfortable and convenient hotel at a great NYC price. The staff was friendly and the rooms more than satisfactory. Is it the Ritz? Of course not , but considering the enoromous cost of most NYC hotels, this hotel s perfect for those on a budget.

The hotel was perfect for a family of eight. We requested adjoining rooms and that is what we got right at check in time. The staff was friendly and very helpful. The rooms were a good size and clean. We had a great visit.

the rooms were overpriced. the room was small and shabby. the bathroom was even worse. the staff was nice, i could not complain about them. one maid was stupid, barging on us with a key though. room service was horrible. i have never been to a hotel where they dont roll your foold in on a table. they sat the whole tray on the bed and left. i would not stay here again, they had the nerve to expect a tip! i would not stay here again.

Having just stayed here for 5 days, we were disappointed with hotel, it was very shabby and in desperate need of a refurb, our first room had a broken window and cracked sink, asked to be moved where the second one was better but very noisy with passing traffic, even though we were on the 16th floor! The toilet/shower room was very cramped. However the good thing about staying here was the location, walking distance to Central Park, 5th Ave and a local subway. Wouldn't stay here again in its present condition.

I stayed at the Midtown Holiday Inn for 3 nights in Feb. 2008. I found a very cheap rate on the internet. For the location (midtown), the price was unbelievable. This is not a glamorous place--more like a motel than a hotel; I wouldn't recommend it for a special occasion (like your honeymoon), or even if you're on a special vacation. But the room was clean, the beds were comfortable, and the staff was reasonably helpful and courteous. This is not the Four Seasons, so if you're expecting that kind of service, you will be disappointed. All things considered, I'd stay here again.

my friend and i went here for st patricks day , the only complaint wold be the bath / shower {too small} room service exspensive .. but the room was spotless and staff so friendly ,, 10 out off 10 for service ,, would def go bk ,,, p.s we are from belfast . northern ireland

For the money it is not a bad location, If the staff were indeed passing along the wishes of the manager the ownere/chain should be looking for another manager. As another vsitor mentioned we were asked to put a $5.00 deposit on each wine glass. We had a wheel chair reserved for "Gramma" and after getting everything prepared and we were on our way out for our adventure they stopped us at the door and said we couldn't take it off the premisis even after we offered a deposit! One of the staff advised us he wasn't supposed to say anything but told us where we could rent one. The list could go on but you get the idea. The staff seemed to be extremly intimidated. Stat somewhere else till they make some changes.