Golden Arrow Lakeside Resort, Lake Placid

My husband and I just spent a few days at the Golden Arrow on a mid week ski package. We had a deluxe king room that looked directly over the frozen lake and the views were fantastic. I have nothing bad to say about this hotel, it was clean, convenient and a beautiful place to escape for a short vacation. I would definitely stay there again. Considering the cost of a one day lift ticket a Whiteface, the cost of our ski package room was quite a bargain. I would recommend it to anyone.

My family and I just returned from our stay at the Golden Arrow Resort/Hotel and although we did enjoy our time in Lake Placid, there were few things I would have liked to have been aware of before booking our room there. We stayed in room 111 which is advertised as being able to accommodate six for $339.00/night (seasonal rate). The room is on the ground floor and opens to the beach on Mirror Lake. It is basically two rooms separated by a hallway with the bathroom in the middle. The room itself was very clean. It has a king size bed in one room and two doubles in the other. The bathroom was too small for two adults and a 12 year old child and was only equipped with one towel rack so there was no place to put wet towels. Two of the doors did have hooks but towels don't dry very well on hooks. I couldn't imagine six people using that bathroom. The room was also only given two patio chairs (one of which we had to take back from a neighboring guest), if the room accommodates six guests shouldn't there be six chairs? The resort has a no smoking policy and allows dogs. At check-in they make you sign a statement saying you will not smoke near the hotel and there’s a $200.00 fine if caught. We found that some guests ignored the no-smoking policy after night fall and not everyone picked up after their dogs. There was also a trash can directly outside our sliding glass door which wasn't kept very clean (there were egg shells from a hard boiled egg and gummy bears candy that stayed on the ground beneath the trash can for three days). We did inform the desk manager at check out about the smoking violations and dog feces but were told that we should have reported it earlier. We felt that it wasn't our responsibility to enforce the hotel's rules while on vacation, besides, if a hotel employee had walked around the property they would or should have seen it themselves. I may sound like I'm being a bit critical but I worked for Walt Disney World and know a little bit about the business. Besides for $339.00 a night none of these things should have been an issue. On a positive note, other members of our family stayed in different rooms and we found that those rooms were also very clean and a better value for the money.

The View is amazing!!! My wife and I went up for our anniversary and stayed in the Echo suite which is awesome. This was the second time we have stayed here. Just great all around staff was good. Even got a personalized card to wish us a Happy Anniversary. So much to do right in the hotel and the staff is very helpful on finding things to do of site. Like I said the best place I've ever stayed for the money!!!

The place prides itself on the steps it takes to conserve resources. Still, when I'm away from home I'd rather not feel like I should have brought my own tissue, and bath paper. Shampoo also left my hair feeling flat. TV actually defaults to all the "pay per view" stuff when you turn it on. You actually have to navigate your way to the free channels to watch the news. Front desk staff could also have been a little happier to be there. All in all a nice place with some spectacular views, centrally located. Clean rooms. Comfortable beds. I would go there again, although I would pack some of my own amenities.

The hotel location is ideal and is convenant being that it is in the center of the village. Bedrooms are so/so. The extra money to spend for the suites is not worth it. I expected it to be more high-end. It was nowhere near that. The worst part of all was the fact that I had a few hundred dollars worth of items stolen from me and when I confronted the hotel about it, they made it seem as if I missplaced it. "Our housekeeping staff is very trustworthy" is what I was told. I was never even compensated for the "lost" items. Horrible customer satisfaction.

I cannot believe this resort does not have more stars. We had a delux lakeside room, 3rd floor. Nice large room, GREAT views, very comfortable beds and spacious bath. Everyone that we encountered was smiling and most helpful. Case in point, couldn't get TV to connect to "Video 2" so we could watch some pictures we took that day on the TV. Went to the front desk and almost before I got back to the room maintenance was there and resolved the problem (click the TV channel button down, not on the remote). Attention to room details every day by housekeeping was great too. We are very picky consumers as one of us made their career in the hospitality industry (won't mention the international chain). A fabulous stay and would like to see it go up a star. Oh and not to mention how GREEN they are. The first time I have seen a recycle bag prominent in the room. Great job! Great Resort! Book a stay here and you wil be guarrenteed a relaxing stay, no stress, and those 3 days will feel like you were gone for a week!

This place is a slice of heaven. From the time we pulled up in a soft driving snow to the time we settled in our room for the night i knew my family and I made the right choice. The staff treated us like family our entire stay, catering to all of our needs without question or hesitation. It snow all 3 days we were in Lake Placid , we skied , we snow mobiled , we played on the lake, I felt like we were making a Courier & Ives card. I usually don't fill out reviews , but felt compelled to share this incredible experience with others ...... it will help any family forget about the hustle and bustle of home life. The Arabeas New Jersey

Our stay at the golden arrow resort was a wonderful experience. We were married right out on the dock of their white sand beach overlooking the mountains and mirror lake. The staff was very helpful and pleasant. They took pictures and even made us a photo album. The view from our balcony was amazing. Our 17 month old daughter loved the indoor pool and the beach. The room was very clean. Charlie's resturant was delicious! I can not say enough about this resort except our memories will last a lifetime!!!

I love the green aspect of the hotel. they really are putting in real effort to be sustainable. more hotels should follow thier lead.

it was PERFECT! the lake the mountains the location the HOTEL!!!! everything is beautiful and everyone in the hotel was very helpful and very friendly!!! so far the best hotel in lake placid and I have stayed in most of them!