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Crowne Plaza Billings, Billings

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27 North 27TH Street, Billings, MT 59101
One highlight...
By Brown, 08/03/09
 
 
 
 
 
Average User Rating (16)
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$120 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Located in the heart of Downtown Billings, the newly renovated Crowne Plaza Billings is located between I-90 and Billings Logan International Airport and is 100% non-smoking. The 289 guest rooms with complimentary... More »
Located in the heart of Downtown Billings, the newly renovated Crowne Plaza Billings is located between I-90 and Billings Logan International Airport and is 100% non-smoking. The 289 guest rooms with complimentary High Speed Wireless Internet access are designed with the guest in mind. The new Crowne Plaza Sleep Advantage program features 7 layers of comfort along with sleep amenities. This downtown hotel offers an incredible high-rise dining experience. The Montana Sky Restaurant is open for breakfast, lunch, and dinner to enjoy All-American cuisine and breathtaking views of Billings and the surrounding mountains. Starbucks is open now in the hotel, hours of operation: Monday - Friday 6a - 9p and Saturday and Sunday 7a - 7p.Minutes from the local business corridor and area attractions such as Wells Fargo, Conoco Refinery, Billings Clinic, St. Vincent Hospital, and Metro Park Center. Only 120 miles from Yellowstone National Park and within short distance to Little Big Horn Battlefield, Pictograph Caves, Pompey's Pillar and many historical sites. Whether traveling for business or pleasure, our professionally and friendly staff takes pride in providing guests with personalized service and memorable experiences.
Amenities: Iron, Telephone with Voicemail, Hair Dryer, Refrigerator, Telephone, Daily Maid Service, Newspaper (Free), Television (Cable/Satellite), Non-Smoking Rooms, Microwave Oven... More »
Amenities: Iron, Telephone with Voicemail, Hair Dryer, Refrigerator, Telephone, Daily Maid Service, Newspaper (Free), Television (Cable/Satellite), Non-Smoking Rooms, Microwave Oven, In Room Wireless Internet Access, Coffee Maker, Air Conditioning (In Room), Radio/Alarm Clock, Mini-Bar, Television, Private bathroom
Hotel Details:
  • 282 Rooms / 23 Floors
  • Built in 1980
  • Smoke Alarm in Rooms
  • Multi-lingual Staff
  • Gift Shop
  • Airport Pick-up (Complementary)
  • Uniformed Security on Site
  • Parking (Free)
  • Airport Drop-off (Complementary)
  • Elevator
  • 24-Hour Front Desk
  • Restaurant(s) on Site
  • Laundry Room
  • Internet (Wireless) in Public Areas (Free)
  • Concierge Services
  • Bar/Lounge on Site
  • Concierge/Club Floor
  • Crib
  • Sprinkler in Rooms
  • Electronic Key
  • Meeting Facilities
  • Room Service
  • Business Center
  • Health Club/Fitness Center
  • Laundry/ Dry Cleaning Service
  • Fax (For Guests)
  • Health Club
  • Pool (Indoor)
  • Health Spa/Massage
  • Game Room
  • Pool (Children)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
15 reviews for Crowne Plaza Billings, Billings
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One highlight of Sturgis trip
By Brown, 08/03/09
My fellow bikers and I stayed here when it was the Sheriton in 2002. It was comfortable and reasonable at that time. Had a gr8 time in the top floor restaurant with local libations! We stayed here again in 2007, while they were renovating as the Crowne Plaza. Excelleled to 5 stars in my book! Look forward to staying there again in 2010 as we return from Sturgis. Im writing this as I plan our Itenerary.
 
 
 
 
 
New
By matt, 10/31/08
From My understanding this place is all new. Everything has been Remodled and it looks great. New geust rooms with great bed, great and helpful staff and awsome new food. I love it and will never stay any where angain.
 
 
 
 
 
trains all night long
By A Yahoo! Contributor, 09/29/08
Stay here if you like listening to trains all night long. Also, the bathroom was completely filthy in my room when we arrived and also smelled bad. Stay out west of town where it's quieter and newer.
 
 
 
 
 
Avoid this place!
By SEK Outdoors, 09/26/08
Food service sucked, noise level, aggressive pan handlers, and rooms that are too small and loud to be priced as they are. I will be staying at the new La Quinta at the other end of town!
 
 
 
 
 
Wonderful Break from Reality
By CH, 06/13/08
The rooms are clean, the linens new and fresh and the bathrooms were very clean. No problem with the train noise, but the room was on an upper floor. The stay was great!
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
A BIG Disappointment
By A Yahoo! Contributor, 04/17/08
I booked a two night stay with a very friendly desk clerk, however that is the last positive experience I had at the Billings Crowne Plaza. The rest of the desk personell were dense--sent a handicapped individual to a restaurant that was closed and placed them in a pillbox of a room. When we asked about handicapped parking--no service was available. I looked forward to having the breakfast buffet that was supposedly complimentary, however, when I used an AARP discount, they charged extra. We turned the thermostat off, and the room still stayed 79 degrees! Fan rattled...and the construction was certainly not irritating.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Hotel still outdated
By Bryn, 03/06/08
Ummm...I thought I was getting a better product with Crowne Plaza, but I am very disappointed. Where do I begin? My phone in the room doesn't work. Both jacks are dead, so I don't have a functioning phone in my room. My bathroom floor is absolutely disgusting - it doesn't look like it has been cleaned in a while. One of the main lamps in the room has no lightbulb. And, there is no hot tub or pool anymore at this hotel (it used to be a Sheraton - which did have a pool here). The rooms are still loud. I can clearly hear my neighbors television. On the upside, they have nice televisions and bedding now - but I'd feel much better trading these in for a cleaner room where things are working. For $130 a night, I expect a working phone and some working lamps in my room - and have no need to wear my flip flops to use the bathroom. NEVER AGAIN. For the price I will continue to go to a better upscale chain hotel in the area.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Trouble Ever since
By A Yahoo! Contributor, 02/12/08
I really don't want to write a negative review for this motel because I enjoy staying here and the rooms are very nice. But, I have been struggling to get a service issue resolved ever since my stay there a month ago. I reserved my room online and the motel double charged me. I finally got that resolved and now got charged again a month later. When I talked to the manager I feel like I'm talking to a brick wall. I won't be able to stay here anymore.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Horrible!
By A Yahoo! Contributor, 01/20/08
This was by far the worst hotel I have stayed in. The room was very stuffy. The heater was very loud every time it kicked on, trains were always passing by so my wife couldn't sleep at night. During the day I could hear them hammering nails in the walls in the lobby and I was on the 12th floor. This made it so I couldn't sleep during the day (I work nights). The "free" wireless internet wouldn't stay connected for more then 2 min.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
New Rooms
By A Yahoo! Contributor, 01/10/08
Well when you fiste walk in it can definately tell the hotel is under renovation, but when i got to my room it looks just like the picture on line. Great jib on the new rooms. Staff was friendly and i love the starbucks addtion.
 
 
 
 
 
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