Will never stay here again!
My reservations for 2 handicapped rooms was not honored when I arrived. I had a blind, 87 year old mother and a husband with a herniated disc and had asked for adjoining, handicapped accessible rooms, was given confirmation numbers for both, and gave my credit card number to hold them. Upon arrival in mid-afternoon we were given 3rd floor, regular rooms, one across the hall from the other. Mother unable to bathe in regular tub, extremely difficult to help her on and off commode. Front desk staff, tho not rude, informed me they did not "hold" any rooms, that the "reservation" only confirmed that we would have "a room". They had already rented out the handicapped rooms on 1st floor. I have received no apology, no response, no refund. I contacted the Justice Dept. regarding the American's With Disabilities law and was advised that my reservations should have been honored. Beware of this motel. The elevator was hardly wheelchair accessible and was extremely difficult to get on and off .