Won't be back!
By Sandra H, 07/25/09
I have stayed at this hotel for over 5 years on business. I made room reservations with a credit card and had my confirmation number for my stay. Upon arrival I was told I did not have a room they had given it to someone who wanted to extend their stay. They told me I could stay at the Cabot and they would provide me with a taxi if needed. After they saw I was not amused at their offer a manger decided he would give me a room (I don't know why I wasn't given this room in the first place). It appears the Southern Baptist convention was in town and they had given my original room to a extended stay guest. Three of my co-workers were not as lucky as I was. They were sent to the Cabot and had made reservations in advance as well. I will make my next Jackson reservation with another hotel chain in the future.