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$137/night

Crowne Plaza Bloomington, Bloomington

5401 Green Valley Dr, Bloomington, MN 55437
 
 
 
 
 
 
 
HOTEL CLASS
 
 
 
 
 
AVERAGE USER RATING

Hotel Description

Located in the heart of the Bloomington business district, our Crowne Plaza hotel is just 8 miles from the Minneapolis/St Paul International Airport and six miles from the Mall of America with easy access to the downtown city centers of both Minneapolis and St Paul. The hotel offers complimentary shuttle ... More
Crowne Plaza Bloomington
Property information by Travelocity
 

Description

Located in the heart of the Bloomington business district, our Crowne Plaza hotel is just 8 miles from the Minneapolis/St Paul International Airport and six miles from the Mall of America with easy access to the downtown city centers of both Minneapolis and St Paul. The hotel offers complimentary shuttle service and high-speed internet access.The 253 relaxing guest rooms feature either a king bed or two double beds. Every room comes with numerous amenities, including the Sleep Advantage Program for a great night's sleep. The Sleep Advantage Program, includes enhanced beds, plush duvet and luxurious sheets, pillowtop mattress, Quiet-Zone floors that ensure rest , guaranteed wake-up call, free sleep CD and relaxation tips, sleep amenities, including an eye mask, drape clip and earplugs, and nightlight and soothing lavender spray.All rooms feature 42 inch high-definition flat panel televisions with expanded HD cable service, complimentary high-speed Internet access, free local calls, spacious work desk with convenient plug-ins, including a fax/data port and an ergonomic Herman Miller chair. alarm clock radio and CD player, coffee/tea maker with complimentary coffee, iron/ironing board, hairdryer and makeup mirror and S-neck shower head with soothing massage setting. The Crowne Plaza Bloomington features a remarkable new contemporary hotel design by renowned architect James Dayton with attractive landscaping surrounding an outdoor reflecting pool and leading edge technology that includes complimentary high speed internet access throughout, a state-of-the-art fitness center with Precor equipment and a wide range core and balance training accessories, and a Jr. Olympic sized indoor pool. The hotel features a full service restaurant and lounge.

Amenities

Air Conditioning (In Room)Newspaper (Free)Refrigerator
IronTelephoneTelevision (Cable/Satellite)
Microwave OvenNon-Smoking RoomsIn Room Wireless Internet Access
TelevisionDaily Maid ServiceIn Room Broadband Internet Access
In Room Broadband Internet Access FeeCoffee MakerTelephone (Voicemail)
Balcony/Terrace

Hotel Details

257 Rooms / 6 FloorsBuilt in 1970Electronic Key
Laundry/ Dry Cleaning ServiceMulti-lingual StaffSprinkler in Rooms
Complementary TransportationSmoke Alarm in RoomsPhotocopy Service
Meeting FacilitiesComputer Use AvailableConcierge Services
Women Only FloorCommon/Public Areas Accessible to WheelchairsCommon Area High speed Access Fee Ind
Business CenterA-V Equipment RentalParking Area Well Lit
Crib/Rollaway BedFax (For Guests)Complementary Coffee
Common Area Wireless AccessGift ShopLaundry Room
Room ServiceRestaurant in HotelPool (Indoor)
Game RoomHot Tub
 
 
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Yahoo! User Reviews

Reviews for Crowne Plaza Bloomington: 9
 
 
 
 
 
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Staff needs training in customer service
By A Yahoo! Contributor, 4/19/11
The only reason I marked the location field as high as I did was because it is only a stone’s throw away from MOA. Otherwise I would not recommend this location to anyone. On my way out to my car with my hands full of things to take to my vehicle, my keys fell out of my pocket as I was exiting the revolving door. An employee was standing in front of the door looking right at me laughing & pointing as my keys are being crushed by this automatic door. You would think that an employee, of a truly service oriented business, would come to my assistance. Far from it! Instead it was more ambitious of him to stand there and laugh along with the Front Desk staff, instead of help a paying customer. I won't bore you with the other problems I had. Instead, I would advise seeking a night’s stay at one of the neighboring hotel chains that actually train their staff on what hospitality really means.
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Not the best Crowne Plaze
By A Yahoo! Contributor, 12/27/09
The front desk associate was nice and helpful when we arrived but did not even ask for our priority club number, - not so convenient when you have to make sure to do their job by asking if they entered it or not... Also, the beds are awful. We are in the two double beds room by the pool and its pretty noisy. I honestly though we would get a better hotel than this one in MN because compared to other Crownes from California all the way down the florida, This one has to be the worst, and im usually an InterContintental Hotel chain.. tsk tsk .. by the way, DO NOT be fooled by the online pictures.. haahahaha, the rooms do not look as nice.
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Pleasantly Surprised
By A Yahoo! Contributor, 2/18/08
This was my first trip to Minneapolis-a pleasure trip. I had read positive reviews elsewhere and decided to book. My room was nice, there was fresh fruit daily in the lobby, a beautiful fire in the lobby/bar, a calming night time CD along with lavender linen spray in a silk sachet. What I was really pleased with was the FREE wireless and shuttles avail. for the MOA and airport. We only had one problem when we tried to order room service one morning and could not get through for over an hour. We contacted the manager and he sent up a complimentary meal (anything we wanted)for me and my guest. I would advise getting a suite as microwaves are not in rooms as a standard.
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The best hotel I've ever stayed at!
By Nathan Bush, 5/9/07
I stayed at this hotel in March of 2005 with my ex-roomates on a Mall of America trip and I took this hotel at my full advantage. The Pool was huge, which is a plus for me whenever I stay at a hotel, and it even has a Sauna along with a Hot tub! The front desk area was VERY modern and nice-looking. It had LCD TV sets displaying different channels at once along with several other TVs stating the weather and news. The Decor was very nice. Our room was very nice. Had all the amentities a motel room should have. The only bad thing is that our view was some construction site...but in our hotel window we saw the home of Josten's, which created my high school yearbooks and graduation supplies, which I thought was kind of cool. This does not affect today, but when we went there was very heavy construction occuring and we had to take an entirely different route to get to our hotel...which was a pain, but that's not a problem anymore since it has been completed. That is why I gave the "location" column a 3 out of 5. The best thing of this motel was the "North" restaurant. I am a big fan of modern restaurants, and this was the nicest restaurant I have ever seen. The staff was very friendly and made me feel welcome. Why go out of the motel to eat when you have this lovely restaurant adjacent? I don't know why, but I love Square ceramic plates, and they served my meal on it, and that took the cake, even though it was a burger and fries, which were good mind you, and only spent 8 bucks and some change. I hope to come to this hotel again! It is a definite motel for the business traveler if they need to catch a plane the next day. VERY professional. I recommend this hotel to EVERYONE!
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2 of 3 Yahoo! Users found this review helpful
 
 
 
 
 
Crowne Plaza
The facility was really new, clean and updated. It was a great value, especially during the holiday weekend. My only complaint has little to do with the hotel and more to do with the guests; some clown pulled the fire alarm a little before midnight. The alarm was not reset for over 20 minutes. I would visit this hotel again, just not on New Years Eve.
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0 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
"no bellmen, no concierge, no service"
By Camden Resident, 8/30/05
Hotel description on hotel website states this property has bellmen and a concierge service. They do not offer either service. Traveling with my 83 year old mother I required these services and chose this hotel because they stated that they offer this service. When I requested a bellman at checkin the desk clerk told me that they do not have bellmen at this hotel. We requested a room with a view and got a room overlooking a gravel roof and huge silver exaust vents...we had to request another room. I went to the front desk to ask where the concierge desk was and they stated that they do not have a concierge. I asked for a suggestion of a good local restaurant and the desk clerk handed me a computer print out showing a long list of restaurants with phone numbers but no addresses. There were no phone directories in the room or any type of restaurant guide for the area. At check in there were dirty trays in the hallway with empty beer bottles and they were still there at check out the next day. At check out I asked to talk to the GM and he stated that they do not have bellmen and concierge service because they cater to the business traveler and the business traveler does not like this service...I am also a business traveler and as a lady, I love this type of service! The hotel directory leads you to believe that the hotel was built in 2004...it was remodeled in 2004...the building and fixtures are very dated but this could be overlooked if they had superior customer service.
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1 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
Terrible customer service
By A Yahoo! Contributor, 8/19/05
The hotel tried to charge a much higher rate than had been quoted to 2 different people, that I know of. Then when the guests argued, Travis didn't back down from the higher price. Both instances the people had to go to the reservation manager. Why? Very difficult to get to.
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Crowne Jewel in Bloomington
By A Yahoo! Contributor, 3/21/05
Our family of 4 stayed here recently. The hotel has an "art deco" lobby and adjacent bar/restaurant. The restaurant food and service was excellent. The Sunday buffet was second to none. The hotel has the nicest pool area that we have stayed at in the Twin Cities. Our suite was very spacious and comfortable. We'd definitely return again.
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3 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
What a wonderful hotel
By A Yahoo! Contributor, 11/18/04
We had a fantastic stay. A unique property with unique amenities you do not expect, wonderful staff. My husband and I had a wonderful time, we loved the food. The best kept secret in Bloomington. Thank you
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3 of 4 Yahoo! Users found this review helpful
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Crowne Plaza Bloomington
5401 Green Valley Dr, Bloomington, MN 55437
 
 
 
 
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