Residence Inn by Marriott Grand Rapids, Grand Rapids

Everyone seemed to know my name, and the entire staff from front desk to housekeeping was extraordinarily professional. The room was beautiful and had a fully appointed kitchen complete with china, glasses, and silverware! The hot breakfast buffet was delicious and plentiful. Wonderful experience!

I stayed at the Residence Inn in one of the rooms that are two floors. The main floor had a living room area, office area and kitchen and then the bedroom was upstairs. I was very satisfied with my stay! I stayed with my one-year old daughter. It was nice to have the room upstairs where she could be napping and then I could be hanging out downstairs. The rooms were very clean. It was a nice, quiet stay. The value is excellent! The best thing about it and why I felt compelled to come and write a review was the level of service. The staff was just wonderful. Everyone was so so nice and helpful. When I went to have breakfast one morning (they have a great breakfast buffet) they went and got me a really nice high chair to use. I locked myself out of my room a couple of times (duh) and they were always super friendly with anything I needed. Their kindness just made it so pleasant to stay there. Even the people outside working on the lawn were friendly and polite. So...thanks for a great stay!