Radisson Hotel Plymouth Harbor, Plymouth

Property was in good location. Pleasant and friendly staff. The first room I was given #411 was dirty, had not been cleaned from prior guest. I was then given room #304. The sweet number beds did not work. One bed was hard as a rock, the other was completely flat and could not keep the air in it. Every hour I would wake to a sunken bed and would try to refill it. Both bed remotes were synchronized to only one bed so the other didn't work at all.

The rooom was very dirty. The hotel was run-down. The a/c was broken. The room smelled like Urine. The sleep number beds were uncomfortable. The luggage cart the wheels were flat. The staff didn't care when we brought it up.

I was arranging a family reunion and block off 30 room and given a great rate, host room. When it was time to sign the contract the room rates went up and the host room was taken away. Ask to speak with the sales manger and was told she made the changes. She never spoke with me nor explained why the agreement was change. The sales department need to return to school for business sense.

After driving 6 hours from NJ we attempted to check in 2 hours earlier then the 3pm check. Instead of the staff being polite they were EXTREMELY rude and unfriendly about an earlier check in......nice way to greet your guests. The lower level is grossly damp with a chlorine odor from the pool. The website advertises a happy hour at their pub and when we to happy hour there wasn't one!!!

Excellent location, very clean, however no flat screen T.V. or refrig. for the wine and beer! Also, no hot water on the day we were leaving????

I recently attended a wedding in Plymouth and the only thing that sucked about the wedding was the hotel. We were promised alot of things that never happened such as maid service. I was there two days and never, for some reason did my room ever get cleaned. We were told by management that after the wedding, the hotel bar would be open until 130am and so we planned on coming back after the wedding, having a few drinks and hanging out but they closed it on us at midnight for some reason (laziness). I could continue to say things which occured this past weekend at the "worst customer service hotel ever" but what is the point. Just do not use this hotel for any functions and or general activity. Room was never changed over Staff was not customer service friendly Management has no business/common sense on how to run a hotel Booked two nights and had to change rooms even though i booked this 7 months ago, why? (makes no sense) AC did not work There is a Hilton a couple miles down the road that provides great customer service. My friend used them for their wedding and they treated the customers properly.

I want to express our appreciation for the kindness and help shown us by all the staff in this hotel. When we arrived on the 11th MAY 08 from the UK, my wife was ill.This is when to the much needed help kicked in.Durring the entire week of our stay everyone was really great. Front desk staff, dining room and cleaning staff. The whole place was very clean and comfortable and a credit to the United States, where all our experiences were good ones. Michael Brewis.

I stayed at this hotel around the holidays, and I have to commend how festive and cheerful everyone was! The indoor pool is very nice (even though it seems half the rooms have balconies that look down on you while you swim). It's located next to a little nook of cute stores, and within walking distance of the Mayflower and Plymouth Rock. It's not right on the water, but it's just a stone's throw away. Again, I stayed in December, so I can't say how it is during the high season, but it was very pleasant and a good value.

As far as some of the other reviewers are concerned, I think they don't know what they're talking about. Especially the person who complained about their block of rooms for their wedding. I'll bet that I was there when you were, and you were a pain in the neck. Another reviewer said that the restaurant was expensive. It isn't! I loved the atmosphere in there, and the staff was top notch. I'd stay there again in a heartbeat. Maybe some of you should just go to a Motel 6.

My wedding is in 2007 and I tried to work with the Radisson to block rooms. First of all, they only block off a few rooms and then these rooms are released back to the hotel a month before the wedding- not much of a deal. Another area hotel just discounts the rooms based on availability up until the day of the wedding. The Radisson also charges $3.00 PER ROOM to place welcome baskets for the guests. What ever happened to service? How long does it take to put a basket in a room? None of the other hotels I checked out charge a fee- what a huge turn off!! I called to confirm that my contract to block the rooms was entered into their computer system (after calling 3 separate times and receiving no call back from the Sales Department) and the person at the front desk was the rudest, snottiest person I have ever talked to. I told him that this was the final straw. I'm trying to accomodate my guests but I will be steering them elsewhere! And I will be telling EVERY person I know NOT to stay at the Radisson in Plymouth. They clearly all need hospitality classes because they are NOT hospitable and they have NO CLASS!!